The Human Robot
Speaker: Kevin Reid
Thursday 23rd May 2019
A buffet will be available from 5.30pm for a 6pm start
at Pizza Express, Earl Street, Maidstone.
Overview:
As the insurance industry looks to embrace a digital relationship with customers, we look at the good, the bad and the ugly data. From data governance, security, single customer view and fraud, data is key. We look at fraud and leakage as a result of poor data and controls.
Learning Outcomes
- To understand the importance of capturing good data.
- To understand the impact of bad data.
- To recognise systems that promote bad data capture.
- To improve awareness of fraud resulting from poor data controls.
- To improve accurate data capture during customer interactions.
Speaker biography: Kevin Reid
Kevin has over 30 years’ experience in data forensics, anti-fraud management, data analytics, data security and governance. He is an experienced consultant for the insurance industry offering a broad range of consultancy services aimed at tackling first and third-party fraud.
Most recently he has been working on behavioural analysis and machine learning with a b2b startup.
Previously he was Head of Analytics at the Insurance Fraud Bureau. Successful projects include the implementation and launch of the Insurance Fraud Register, ISO 27001 accreditations, expert speaker assignments, industry representation at government level and hosting international counterparts
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.