Webinar - Non financial mis-conduct in General insurance – are you doing enough?

Tuesday, 14 April 2020
10:00 am – 11:00 am
    • Branko Bjelobaba

In this webinar Branko Bjelobaba will talk about the FCA's interest in non-financial conduct and focus especially on their recent Dear CEO letter

The FCA has a deep interest in general insurance for some time now and has made it clear with various policy statements and changes to rules, that what we do is simply not acceptable. Be it differential pricing, unnecessary and low-value distribution chains, the handling of vulnerable customers, and now, overall non-financial misconduct issues.

Learning Objectives
By attending this event, delegates will be able to demonstrate an understanding of:

  • What the FCA expect in respect of non-financial misconduct
  • What brokers can do embrace the challenge
  • Why cross-sector engagement is a win/win

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.