Webinar - Diversity in Communication: how to communicate with a wider and more diverse audience

Diversity is rightly high on the agenda for many organisations. However, an area that is often overlooked as part of a diversity strategy is the role of internal and external communications. This webinar will teach key communication strategies to ensure that, whether it be internal or external communications, you communicate with a wider and more diverse audience and avoid miscommunication or misunderstanding with people who
are different to you.

LEARNING OUTCOMES
By the end of the session, participants will be able to:
 Identify key skills for creating more diverse messages in external and internal communications.
 Understand how miscommunications and misunderstandings occur when communication does not take diversity into account.
 Implement a strategy to communicate with a wider and more diverse audience.

Speaker Bio
Jeff Heasman worked as a litigation executive and senior liability adjuster before branching out into language and psychology. Jeff holds both a bachelors and masters of law degree, is a qualified language instructor and also a certified practitioner member of the Academy of Modern Applied Psychology. He delivers courses across the globe, either face-to-face or online. Jeff maintains a close connection to the industry by regularly providing consultancy in law and language, especially through his plain language editing service