Webinar - Creating Psychological safety in work teams

Tuesday, 12 April 2022
12:00 pm – 1:30 pm (UK time)
    • Katharine Jones

We’re all well aware of the need for employees’ physical health to be protected. It has been a requirement since 1974, when the Health and Safety at Work Act was developed. Now we are more aware of protecting mental health in the workplace from issues such as extended home working in COVID lockdowns, bullying, fear of redundancy. It is now a real priority that wellbeing and mental health is maintained - for the benefit of the individual and the wider organisation and it is often down to the frontline manager to create the right environment.

But are managers fully equipped to deal with managing mental health in their own work team and are they creating an environment where people in the team feel psychologically safe? On a practical level, this may include the extent to which team members will:

  1. Ask questions
  2. Admit to mistakes
  3. Feel safe to experiment and try out new approaches to their work

Just focusing on prevention is only part of the story as there are also a huge number of benefits of working in a psychologically safe team, ranging from:

  • improved innovation
  • better ideas, and products for your customers
  • reduced risk of failures, breaches, and non-compliance

… as well as happier teams which:

  • contribute more and stay longer
  • are more resilient to change and external threats
  • raise concerns sooner
  • and make the organisation more successful


By the end of the session, participants will be able to:

  • Understand what is meant by psychological safety
  • Know why it is a benefit to them personally and to the team as a whole
  • Assess their own psychological safety
  • Consider a range of options for further action


Katharine is a professionally qualified trainer and consultant with a global financial services background. She has been involved with learning and development since 1988, working for one of the large brokers. She now works as a freelance consultant with broader experience in legal, banking and the public sector.
Katharine works with organisations to help them identify talent, develop staff, and manage learning. Her more recent project work has been delivering management coaching for Lloyds Insurance syndicates and being an assessor on graduate recruitment campaigns.
Katharine is a Member of the Chartered Institute of Personnel and Development, the British Psychological Society as well as being a qualified teacher and assessor.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 1/2 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.