Webinar - Diversity in Communication
Diversity is rightly high on the agenda for many organisations. However, an area that is often overlooked as part of a diversity strategy is the role of internal and external communications. This webinar will teach key communication strategies to ensure that, whether it be internal or external communications, you communicate with a wider and more diverse audience and avoid miscommunication or misunderstanding with people who are different to you.
By the end of the session, participants will be able to:
- Identify key skills for creating more diverse messages in external and internal communications.
- Understand how miscommunications and misunderstandings occur when communication does not take diversity into account.
- Implement a strategy to communicate with a wider and more diverse audience.
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.