In Person CPD Event: Building rapport in a hybrid world

Wednesday, 28 August 2024
12:00 pm – 1:30 pm (UK time)
    • Nick Thomas, Nick Thomas & Associates

Building Rapport is critical in business. It’s your tool for nurturing strong relationships whilst sharpening your capacity to influence others.

Whether we are working with prospects, existing clients, the insurance market, co-workers, or other stakeholders it is essential that we can quickly establish [and reestablish] rapport.

Rapport also plays a role in building a wider relationship of trust.


  • 12:00 - 12:30 Registration and Refreshments
  • 12:30 - 13:30 CPD Event

Learning Objectives

  • Understand the pivotal importance of rapport in personal and business interactions to mutually influence and achieve objectives.
  • Understand how to build and use rapport.
  • Understand how to adjust rapport building to the challenges of virtual and hybrid working
  • AMP Technology Centre
  • Advanced Manufacturing Park, Brunel Way
  • Rotherham
  • S60 5WG
View map

Please note: This event is a regional collaboration between the local institutes in the area. Your booking details will be shared with the Insurance Institute of Sheffield, which is acting as the host institute for this event.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at