How Much Do You Care? / Professional Negligence

Clayton Hotel
Thursday, 24 November 2016
8:30 am – 11:00 am (UK time)

The Insurance Institute of Northern Ireland is happy to announce that their next event will focus on the following two topics Service Excellence and Professional Negligence.

Professor Feargal McCormack Service: How Much Do You Care?
Feargal is Founder and MD of PKF-FPM Accountants. The practice started as a one man business in Newry and has grown to be one of the leading accountancy and business consultancy practices operating on the island of Ireland and globally, as part of PKF International network family. PKF-FPM is the first firm to hold both the UK and Irish Accountancy Employer of the Year Awards concurrently and seen-off competition from ‘The Big 4’ on both occasions. Feargal will outline his views on ‘service excellence’ in financial services and share how PKFFPM’s success has been built on a desire to ‘serve and care’.

Mike Wood Blame: Professional Negligence
Based in Liverpool, Mike is Associate Director at Griffiths & Armour Professional Risks. He is a frequent presenter at risk management seminars in GB, providing insight into the market and current claims issues. Within this presentation he will explore the increase in Professional Negligence claims against insurance brokers. He will also look at the common causes of Broker negligence claims and the lessons to be learned, offering simple risk management guidance to avoid future claims.

To book your season ticket click here.

For more information contact Kevin Kelly at

  • Clayton Hotel
  • 22 - 26 Ormeau Avenue
  • Belfast
  • BT2 8HS
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

2 1/2 hours' CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at