WEBINAR: Be Seen. Be Heard: How to make an impact VIRTUALLY

Thursday, 25 February 2021
10:00 am – 11:00 am
    • Susan Heaton-Wright

With these changing times, we are all being forced to communicate virtually: conference calls, webinars, phone calls, as well as emails. In this interactive workshop, Susan will use the principles behind the Superstar Communicator™ methodology to find specific techniques to ensure you are making an impact when communicating virtually.

Learning Objectives

The aim of this course is that you will go away with knowledge and practical ways to be seen, be heard and make an impact when they speak. This includes:

  • Identify who you are speaking to and ‘what’s in it for them’.
  • The variety of virtual platforms you could be speaking on
  • Create clear, concise, focused messages
  • The importance of preparation and ideas for preparing
  • How non-verbal communication (body language) plays a part in any speaking – even online
  • How we can make it as easy as possible for others to listen to listen to us, by using our voices effectively, particularly virtually.

Speaker Biography: Susan Heaton-Wright, Superstar Communicator

Susan Heaton-Wright is an impact, communications and speaking trainer for executives and the creator of the Superstar Communicator™ philosophy. She is an international speaker; the MD of award winning music company, Viva Live Music and a former prize winning international opera singer. She delivers seminars, webinars (which are independently CPD accredited), workshops and individual training for many companies including Astra Zeneca, Shell, Deloitte, RBS, AXA, Accenture, I.H.S. and Quintiles. She has delivered speeches and webinars for CII branches. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts and has her own podcast "Superstar Communicator". Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians, and is a CPD accredited speaker. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the ‘Love without Borders’ charity.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.