Previous events
All previous events
Fantasy Football 2020
After the great success of last years event, I am pleased to announce that we are going to run the new Nottingham Insurance Institute Fantasy Premier League for the upcoming 2020/21 football season. So, if you see yourself as the next top manager then try our NII Fantasy Premier League 2020/21, which starts on Saturday 12th September. The league will be using the official Premier League fantasy football site, so, if you are interested or entered last year without success then you will need to register by following this link: https://users.premierleague.com/a/profile/register/personal If you have not competed in this game before, then I would encourage everyone to read the Rules which can be found in the Help section of the site. It is FREE to enter the league and our competition for all CII and Professional Members. I will be sending over monthly league tables to see how everyone is doing and will be also hosting a prize winner evening and event (hopefully!) at the end of the season, to hand out prizes to those who have been victorious. There will be prizes for 1st, 2nd and 3rd and of course a wooden spoon prize – details of the prizes are to be announced. Once registered, please let me know your email address and the company which you work for, so that I can send you an invite to join the league. Please email me at: andrew.fennell@successionwealth.co.uk So why not give it a go, it is free to enter after all! Many Thanks Andrew Fennell, NII Secretary
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M85 Claims Practice - DipCII Learning Assistance - Advance Registration Required (3)
FULLY BOOKED M85 Claims Practice- DipCII Learning Assistance Programme - Advance Booking Necessary.
View event detailsCouncil Meeting
This council meeting will be held via video link. If an Institute member would like to attend, please contact Andrew Fennell on andrew.fennell@successionwealth.co.uk
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PERSONAL INJURY CLAIMS – WHERE NEXT? Rescheduled from March
Over the last 25 years, few areas of the insurance market have seen such frequent and significant changes than that of personal injury claims. The Civil Liability Act, now scheduled to take effect in April 2021, will introduce what are likely to be the most sweeping changes yet.
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Supreme Court on Vicarious Liability. Have we reached the final decision? - Afternoon Session
On 1 April 2020, the Supreme Court handed down its judgments in two highly important cases for employers and the insurance industry: Various Claimants v Barclays Bank and Various Claimants v Morrisons. The Court of Appeal had held Barclays to be vicariously liable for the actions of an independent contractor and Morrisons liable for a major data breach committed by a rogue employee who was subsequently sentenced to prison. The Supreme Court has overturned both decisions.
View event detailsSupreme Court on Vicarious Liability. Have we reached the final decision? - Morning Session
On 1 April 2020, the Supreme Court handed down its judgments in two highly important cases for employers and the insurance industry: Various Claimants v Barclays Bank and Various Claimants v Morrisons. The Court of Appeal had held Barclays to be vicariously liable for the actions of an independent contractor and Morrisons liable for a major data breach committed by a rogue employee who was subsequently sentenced to prison. The Supreme Court has overturned both decisions.
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Critical Thinking and Decision-making skills
Critical thinking is an essential skill that helps us to avoid inference or assumption. Both are dangerous when advising clients or making decisions. It is essential that decisions are made, and advice is given, based on evidence, observation and logic. This session will show you how to develop your critical thinking skills with the result that you will be able to make better decisions and gain confidence in sticking by the decisions you have made.
View event detailsM85 Claims Practice - DipCII Learning Assistance - Advance Registration Required (2)
FULLY BOOKED M85 Claims Practice- DipCII Learning Assistance Programme - Advance Booking Necessary.
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Capacity for Loss
Capacity for loss remains one of the key areas where there is confusion and poor practice in the advice sector. In this session, Rory will cover what it is (and isn't) and correct some fundamental misunderstandings about how to address this topic.
View event detailsFrom criticism to collaboration : Communication strategies for resolving complaints - AFTERNOON
There is a big disparity between the levels of service most companies believe they deliver and their customers´ perceptions. The problem is that these days people don´t just complain through traditional channels such as at meetings, by email, telephone or letter. They now also complain via open digital channels like review sites and social media. A robust communication strategy in how to deal with such complaints is critical to reputation and business success.
View event detailsFrom criticism to collaboration : Communication strategies for resolving complaints - MORNING
There is a big disparity between the levels of service most companies believe they deliver and their customers´ perceptions. The problem is that these days people don´t just complain through traditional channels such as at meetings, by email, telephone or letter. They now also complain via open digital channels like review sites and social media. A robust communication strategy in how to deal with such complaints is critical to reputation and business success.
View event detailsM85 Claims Practice - DipCII Learning Assistance - Advance Registration Required (1)
FULLY BOOKED M85 Claims Practice- DipCII Learning Assistance Programme - Advance Booking Necessary.
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How to understand and explain insurance policies in 5 easy steps
The insurance market is increasingly competitive and the policies sold are increasingly complex. New business is won and existing business is retained when insurance professionals are able to properly understand the products being sold and explain key features in clear and transparent language.
View event detailsThe Insurance Charities Webinar
We'd like to invite you to a webinar we're hosting on Insurance Charities Awareness Day. The session will provide an introduction to the Charity, explain who we can help, and highlight the support we can offer during challenging times. You'll hear from a beneficiary and listen to some of our Trustees in the UK and Ireland speak about our work, including our partnerships with other charities. Attendees will also have the chance to ask questions to the panel at the end.
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Communicating with customers in difficult and uncertain times
The spread of COVID-19 has created difficult and uncertain times for customers and the insurance industry. Customer anxiety is heightened. The industry is under pressure. There are conflicting news stories about what insurance will or will not cover. Never has communication to customers been more important.
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