Be seen; be heard: make an impact VIRTUALLY!

Webinar
Thursday, 23 July 2020
12:00 pm – 1:00 pm
    • Susan Heaton-Wright

PLEASE NOTE, PLYMOUTH & CORNWALL INSURANCE INSTITUTE & PFS MEMBERS HAVE PRIORITY IN RESPECT OF BOOKINGS.

With these changing times, we are all being forced to communicate virtually: conference calls, webinars, phone calls, as well as emails. In this interactive webinar, Susan uses the principles behind the Superstar Communicator™ methodology to find techniques to ensure you are making an impact when communicating virtually.

The aim of this course is that you go away with the knowledge and practical ways to be seen, be heard and make an impact when you speak.

Learning Objectives

  • Understanding who you are speaking to and ‘what’s in it for me’;

  • The variety of virtual platforms you could be speaking on;

  • Creating clear, concise, focused messages;

  • The importance of preparation and ideas for preparing;

  • How non-verbal communication (body language) play a part in any speaking – even online;

  • How we can make it as easy as possible for others to listen to us, by using our voices effectively, particularly virtually.

Speaker Biography
Susan Heaton-Wright is a Virtual impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer.

She delivers virtual seminars, workshops and individual training for many companies including Astra Zeneca, Deloitte, RBS, Shell, Microsoft, AXA, the NHS and Quintiles. As a CPD accredited speaker, she regularly delivers remote speeches and seminars to lawyers, accountants and finance professionals, as well as leaders and emerging leaders in organisations. Many of her clients go on to be interviewed on Sky News and BBC as well as speaking at industry conferences. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. In 2020, she was named as an #ialso 100 top inspirational female entrepreneurs in UK.

Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the ‘Love without Borders’ charity.

WEBINAR LINKS ARE SENT SEPARATELY TO YOUR BOOKING CONFIRMATION, CLOSER TO THE TIME/DAY OF THE SESSION.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.