Previous events

All previous events

The Reluctant Salesman

  • Wed 12 Jul 8:45 am – 12:00 pm
  • Holiday Inn
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Household/Motor Claims Handling

  • Thu 15 Jun 2:00 pm – 5:00 pm
  • Holiday Inn

Household and Private Motor Insurance Claims This presentational workshop is suitable for those already working within a claims environment who wish to increase their technical knowledge of handling household and private motor insurance claims. This workshop will supplement the real-life experience of handling claims day-to-day.

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Commercial Claims Handling

  • Thu 15 Jun 8:45 am – 12:45 pm
  • Holiday Inn

This half day interactive workshop for those who already have some experience in Commercial insurance claims and will include opportunities for discussion and application of knowledge using case studies. In addition to the main topics, the workshop will review the fundamental aspects of Commercial Claims handling.

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RO1 (Financial Services, Regulation and Ethics) Revision Day

  • Fri 05 May 9:30 am – 4:30 pm
  • Trelissick

To support you in your revision for the RO1 Financial Services Regulation and Ethics Exam, this 1 Day Revision Course will focus on the key learning outcomes from the syllabus.

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Liability, Ogden Tables and D&O

  • Thu 27 Apr 8:30 am – 5:00 pm
  • Holiday Inn

A Day of Liability Made up of 3 individual sessions on a variety of liability related topics

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Annual General Meeting

  • Tue 04 Apr 6:00 pm – 8:00 pm
  • Duke of Cornwall Hotel

Hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members.

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M92 Study Day

  • Tue 31 Jan – Mon 30 Jan
  • The New Continental Hotel

This full day revision course guides students through the technical aspects of the learning objectives and provides explanations and guidance to enhance the delegates' study of the course materials and preparation for the coursework and examination. Lunch will be provided.

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Workplace Coaching and Mentoring Workshop

  • Wed 14 Dec 9:00 am – 11:00 am
  • The Future Inn Hotel

Mentoring and coaching are often terms that are misunderstood and undervalued. Effective coaching and mentoring can make a major difference to staff retention and motivation. This hints and tips workshop will give you the knowledge and skills you need to support your workforce to develop and grow, which in turn will improve performance and allow you to get on with your own role.

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Getting Your Act Together

  • Wed 30 Nov 1:00 pm – 3:00 pm
  • The New Continental Hotel

The Insurance Act 2015 is arguably the most important piece of legislation to impact on the industry in over a century. There has been much said about the technical aspects of the new law but little training, if any, has been devoted towards the soft skills that insurance professionals will need to improve in order to comply with its key provisions.

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An Introduction to Negotiation Skills for Professionals

  • Wed 30 Nov 9:00 am – 11:00 am
  • The New Continental Hotel

Good negotiation skills are crucial to many different roles within the insurance industry and though we may not realise it, most of our day-to-day work centres around negotiations. This is an interactive and fun session that introduces the key elements of good negotiation skills specific to our industry.

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Annual Dinner 2016

  • Fri 21 Oct – Fri 21 Oct
  • Duke of Cornwall Hotel

Get your suits dry cleaned and your ball gowns ready as the 2016 Plymouth and Cornwall CII and PFS Dinner is bigger and better than ever!!

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Conflict Resolution Workship

  • Tue 10 May 8:45 am – 10:45 am
  • The Future Inn Hotel

Conflict Management Workshop

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ANNUAL GENERAL MEETING

  • Thu 21 Apr 6:00 pm – 8:00 pm
  • Duke of Cornwall Hotel

All Welcome! Come along and find out what happens behind the scenes at your local institute.

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Revision Workshop

  • Wed 20 Apr 9:15 am – 4:00 pm
  • The Future Inn Hotel

2 Revision Workshops for those currently or wanting to start their studies.

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Charity Race Night

  • Fri 15 Apr 7:30 pm – 11:00 pm
  • Elfordleigh Hotel

Watch This Space! Further info to follow soon...

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Marine Cargo

  • Wed 23 Mar 8:30 am – 10:00 am
  • The Future Inn Hotel

Presented by Darren Edkins & Adrian Bowen of Aviva Key learning objectives and areas covered for delegates will be: • understanding what is marine insurance • the basis of Cargo Cover - Institute Cargo Clauses A, B & C including standard exclusions • Incoterms • basis of Cover-Hauliers and Freight Liability • all cover risks • RHA conditions • CMR conditions • BIFA • and, UKWA conditions of storage

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Utilising EIS And The Impact Of Recent Legislation Changes

  • Tue 01 Mar 8:30 am – 10:00 am
  • Office 3

Our latest FREE CPD event will focus on the EIS market, recent changes and the opportunities and challenges this presents in today's market.

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Presenting with Impact

  • Tue 02 Feb 8:30 am – 10:30 am
  • The Future Inn Hotel

Presented by Liza Oxford-Booth of Purple Balm Training Giving presentations is a fundamental part of communication and a critical business skill. *Do you want to present information with pizzazz? *Do need to present information to different audiences? *Will being brilliant at presentations increase your chances of gaining business? If you answered yes to any of these questions you may benefit from this hints and tips workshop.

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The Pop Quiz

  • Fri 13 Nov 7:30 pm – 10:00 pm
  • Duke of Cornwall Hotel

Teams of 4, £10 per Team To book and for all queries contact: david.2.jones@uk.zurich.com 07734 336472 Join the CRUE and make sure you come along !!

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Employment Law - The Basics

  • Tue 10 Nov 8:30 am – 9:30 am
  • The Future Inn Hotel
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