Directors’ and Officers’ Liability in a hard market – making the case to clients

Wednesday, 17 November 2021
10:00 am – 11:00 am (UK time)
    • Diane Jenkins BA (Hons), ACII, Chartered Insurance Broker, Associate for Nick Thomas & Associates.


D&O can be a difficult class of business for clients to understand and insurers/brokers to sell (especially in the current hard market). This session looks at these issues and suggests some practical solutions.

Learning Objectives

  • Impact of hard market – price increases and cover restrictions
  • Impact of cyber incidents on D&O claims and risk profiles
  • Articulating the cover benefits to clients

Content & Learning

  • Brief overview of cover and benefits for clients
  • The cyber risk – impact of cyber incidents on D&O exposures and claims
  • Impact of hard market – rate increases, reductions in cover, sub-limits, insurers exiting the market, importance of risk presentation to insurers.
  • Tips on overcoming client objections to purchasing cover

Speaker Bio

Diane is now a highly respected trainer to the insurance market.

Diane’s strength is in practical application of knowledge with specific specialisms including Business Interruption, Cyber and Property Owners.

She is the Education Secretary and former chairperson of the London Business Interruption Association. She was part of the IIL Advance Study Group - Business Interruption Policy Wordings and has collaborated with the authors of several Business Interruption textbooks.

Diane is a member of the Cyber Insurance Association, and she carries out the insurance cyber policy reviews for Cyber|Decider (

Diane’s work includes delivery as an Associate for Nick Thomas & Associates.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at