7 habits of highly effective negotiators in the insurance and financial services industry

Wednesday, 23 September 2020
3:00 pm – 4:00 pm
    • Jeff Heasman, Insurance Upskill

Good negotiation skills are crucial to many different roles within the insurance and financial services sector, and though we may not always realise it, most of our day-to-day
work centres around negotiations. That said, little or no formal training is devoted towards these essential skills.

This is an interactive and fun session that introduces the key elements of a negotiation process, such as the following:

qualities of a good negotiator
planning a negotiation
styles and strategies
communication skills

Learning Objectives

By the end of the session, participants will be
able to:

understand the key elements of a negotiation process.
identify the 7 habits of a highly effective negotiator.
implement a strategy to negotiate with confidence in future business dealings.

  • Webinar

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.