Hybrid Working - tips on working and managing in hybrid work environments

Thursday, 12 August 2021
1:00 pm – 2:00 pm

We welcome all members & guests to attend at lunchtime webinar, via Zoom. This webinar is being delivered by Susan Heaton-Wright who is an impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator methodology™.


As we return to working in offices, there will continue to be restrictions with the number of people there: there will be some individuals continuing to work remotely. How can we work efficiently; lead projects and get work done with a hybrid workforce? There are a number of challenges with this method of working.

Learning Objectives

By the end of this webinar, delegates will:

  • Discover what hybrid working is with examples;
  • Discover why working in a hybrid workforce has specific challenges;
  • Discover how to create a ‘level playing field’ with those working remotely and those in the office;
  • Put in place a company hybrid working model which results in better productivity;
  • Recognise the positives and negatives of remote working and how to overcome;
  • Gain tips on how to manage remote teams including how to measure productivity and still have the feeling of belonging for the team.

About the speaker:

Susan Heaton-Wright is an impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer. She is an expert in virtual communication; is a remote speaker and delivers CPD accredited webinars and coaching virtually. Susan studied on the Neuroscience Professional Development Programme accredited by the British Psychological Society, enabling her to deliver high quality content with reference to a real understanding of how individuals’ brains impact individuals’ behaviour.

She has delivered seminars, workshops, webinars and individual training for many companies including Astra Zeneca, Shell, Microsoft, AXA, Deloitte, RBS, Invesco, the NHS and Quintiles. As a CPD accredited speaker and virtual speaker, she regularly delivers speeches and seminars to lawyers, accountants and finance professionals, as well as leaders and emerging leaders in organisations. Many of her clients go on to be interviewed on Sky News and BBC as well as speaking at industry conferences. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. In 2020, she was named as an #ialso 100 top inspirational female entrepreneurs in UK.

Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the ‘Love without Borders’ charity.


CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.