The New Normal: A Vicarious Liability Minefield

Thursday, 26 August 2021
1:00 pm – 2:00 pm

We welcome all members & guests to attend at lunchtime webinar, via Zoom. This webinar is being delivered by Jeff Heasman. Jeff has worked as a litigation executive and senior liability adjuster before branching out into language and psychology. Jeff holds both a bachelors and masters of law degree, is a qualified language instructor and also a certified practitioner member of the Academy of Modern Applied Psychology. He delivers courses across the globe, either face-to-face or online. Jeff maintains a close connection to the industry by regularly providing consultancy in law and language, especially through his plain language editing service.


In April 2020 the Supreme Court delivered its judgment in Various Claimants v Morrisons Supermarkets.

The Supreme Court applied certain tests in that case which, when applied to the current hybrid work situation, higher use of social media by employees and increased operational risks around data protection, create a legal minefield.

This webinar will walk you through this potential legal minefield and provide risk management solutions to ensure employees and employers do not become the subject of vicarious liability claims.

Learning Objectives

By the end of this webinar, delegates will be able to:

  • identify key principles of vicarious liability as they apply to the hybrid workplace;
  • understand how liability may arise in light of changing working practices;
  • implement a strategy to mitigate the risks of vicarious liability arising.

About the speaker:

Jeff Heasman is a professional trainer and a certified practitioner member of the Academy of Modern Applied Psychology. Jeff holds a bachelors degree in law from the University of Glamorgan and a master of laws degree from Swansea University, as well as a post graduate certificate in teaching English language to adults.

Jeff spent many years in practice as a litigation executive, dealing with cases up to and including the Court of Appeal in London (England v IBC Vehicles Ltd) and as a senior liability adjuster at Crawford and Company he dealt with insurance claims arising from many worldwide jurisdictions, with a particular focus on professional, public and employers’ liability claims.

A former Dean of the Faculty of Law and lecturer in law at Cavendish University in Zambia, as well as a tutor in legal English at Swansea University, Jeff now provides training in insurance law and language to prestigious insurance organisations and companies throughout the world.


CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at