Previous events

All previous events

Resilience and Coping with Difficult Situations

  • Tue 02 Mar 12:00 pm – 1:00 pm
    • Susan Heaton- Wright, Superstar Communicator

Overview: Many of us are used to working with others in an office or visiting clients face to face. Having a daily routine and being able to live fulfilling lives meeting others and participating in hobbies. As our working and home lives are being changed drastically, we need to look after our physical wellbeing even more – and that of our families. This is focused on your physical, emotional and mental wellbeing. This is an interactive workshop with a workbook and a chance to ask questions and share good practice. Learning Objectives: The aim of this course is that you will go away with knowledge and practical ways to improve your resilience in these challenging times. This includes: 1. Explore what causes you stress and the effects it has on you. 2. Share ideas and practices to protect you from the effects of stress, balance with feel good chemicals and to ‘recharge your batteries’. 3. Techniques to access positive thoughts and emotions to develop your energy and resourcefulness 4. Accessing exercise and hobbies virtually in our current world. 5. What you can do to help and support others

View event details

Effective Communication in a Virtual world

  • Wed 17 Feb 12:00 pm – 1:00 pm
    • Nick Thomas, Nick Thomas & Associates

• Understand the importance of rapport building in relationship building and influencing • Understand how to build and use rapport – pacing and leading • Understand that much of our belief and feeling about what someone says is interpreted through their body language. Techniques to adapt to the loss of the body language aspect in the virtual world

View event details

FCA Business Interruption Insurance Test Case – Supreme Court Appeal -

  • Tue 26 Jan 2:00 pm – 3:00 pm
    • Branko Bjelobaba FCII, MIoD, Chartered Insurance Practitioner, Branko Ltd

Learning objectives - by the end of this webinar delegates will gain insights into: • The Test Case and why brought; • The appeal - what has been decided; • The threat to brokers in terms of the advice process; • ICOBS and how to ensure your sales process is robust.

View event details

‘Credit Hire – The What? When? How? and Who?

  • Tue 08 Dec 12:00 pm – 1:00 pm

This webinar looks at the development of credit hire, the legalities, and how the current market operates. It also includes some significant case studies and how the concept might develop in the future. Learning Objectives At the end of this event, the delegate will be able to identify and understand: • The background and development of the credit hire market • Important test cases which have steered its operation • The ABI General Terms of Agreement and how it works in practice • The approach to replacement vehicles by different players • Ideas for client communication

View event details

Pension Planning For All

  • Thu 05 Nov 12:00 pm – 1:00 pm
    • Emily Small, Richard Jacobs Pension & Trustee Services Ltd
    • Emily Small, Richard Jacobs Pension & Trustee Services Ltd

Refresh on the ongoing legislative requirements for workplace pensions Providing additional support to employees The impact of Covid 19 on pension funds How much should we be saving? Current key issues in pensions The future of pensions

View event details

FCA BI Test Case Judgment

  • Thu 22 Oct 2:00 pm – 3:00 pm
    • Branko, Branko Ltd

This comprehensive and interactive one-hour webinar will focus on the judgment following the FCA’s ground-breaking test case at the High Court. The hearing concluded on 30 July and the judgment was handed down on 15 September. Learning Objectives • The Test Case and why brought; • The judgment - what has been decided; • The threat to brokers in terms of the advice process; • ICOBS and how to ensure your sales process is robust.

View event details

Diploma in Insurance Face to Face Training Programme

  • Thu 26 Mar – Wed 28 Jul
  • Zurich
    • Alan Chandler

The Insurance Institute of Stoke on Trent, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 15 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.

View event details

Managing Work Related Road Safety - why we can't afford to get this wrong

  • Thu 16 Jan 12:00 pm – 1:30 pm
  • The Best Western Moat House Hotel
    • Adrian hide

Managing the risks associated with a businesses on-road driving activities is a legal requirement and, as a responsible employer, it’s the right thing to do for their staff. That said, most businesses struggle to manage driver risk in a way that would be expected by the Health & Safety Executive, not because they choose not to, more likely because they lack internal expertise and staff resources. Adrian’s presentation will focus on what ‘good’ looks like from a management of risk standpoint, the learning outcomes being why driver risk management is a legal requirement for business - what businesses typically have in place, or don't! - what the Health & Safety executive say should be in place

View event details

Pool Competition

  • Tue 12 Nov 5:30 pm – 11:00 pm
  • Players Pool and Snooker Lounge

Snooker Competition Players Pool and Snooker Lounge 4 Queens Court Newcastle -Under-Lyme ST5 1RW £5 per player Contact our Sports & Social Secretary Simon Allman on 01782753040 or simona@rawlinsinsurance.co.uk

View event details

The Future of Commercial Insurance Broking

  • Tue 12 Nov 12:00 pm – 1:30 pm
  • The Best Western Moat House Hotel
    • Laura Smith and John Warburton , Konsileo

Challenges of the current landscape are outlined along with potential solutions and likely outcomes as insurance moves into the digital world to keep up with other industries and ever-increasing customer expectations. The value of brokers in the chain is discussed along with potential methods for brokers to future-proof their career and improve client relationships even further than traditional methods commonly used today.

View event details

Employment Law Review - Cases, Trends and Stats

  • Tue 15 Oct 12:00 pm – 1:30 pm
  • The Best Western Moat House Hotel
    • Lynne Ingram and Jake Wilkie, Freeths Solicitors

Focus on GDPR, fines, increased use of Subject Access Requests, confidentiality

View event details

Been seen, be heard: Make an Impact

  • Tue 10 Sep 12:00 pm – 1:30 pm
  • The Best Western Moat House Hotel
    • Susan Heaton- Wright, Executive Voice Vocal and Communications Training

First is Susan Heaton-Wright of Executive Voice Vocal and Communications Training. The title of her talk is 'Been seen, be heard: Make an Impact' • The power of active listening • Discovering how to engage your audience • How your posture makes an impact in business • Create charisma and presence • How to make the most use of your voice • What to say and how to maintain clarity • Top tips for managing nerves when speaking • How language influences your audience

View event details

syllabus booklet 2019 - 2020

  • Fri 02 Aug.

Syllabus 2019 - 2020

View event details

FOOTBALL TOURNAMENT

  • Wed 03 Jul 6:00 pm – 10:00 pm
  • Powerleague

Congratulations to QBE winners of the 2019 CII Five a Side football Competition

View event details

Asbestos & Legionella – the perils and pitfalls.

  • Tue 14 May 12:00 pm – 1:30 pm
  • The Best Western Moat House Hotel
    • Judith Richardson, Qube Enviromental

Learning Outcomes: • Asbestos and Legionella a basic overview. • Asbestos & Legionella Simple Management Process • Learn key questions to ask and what to look out for. • What happens when it goes wrong – case study analysis.

View event details

AGM & QUIZ

  • Tue 30 Apr 12:00 pm – 1:30 am
  • The Best Western Moat House Hotel

AGM & QUIZ

View event details

Theft & Alarms – Who Is To Blame When They go Wrong

  • Tue 12 Mar – Wed 12 Sep
  • The Best Western Moat House Hotel
    • Stuart Formby, Dr J H Burgoyne & Partners

Overview - many properties and businesses are now fitted with remotely monitored intruder alarm systems. However these do not always activate as intended in the event of an intruder entering the building. In this presentation Burgoynes look at reasons why intruder alarms fail to operate correctly. Detailing what information can be obtained from addressable systems and motion detectors and illustrating this with case studies of fires and thefts investigated by Burgoynes demonstrating the reasons for the failure

View event details

Insurance Distribution Directive

  • Tue 12 Feb 12:00 pm – 1:30 pm
  • The Best Western Moat House Hotel
    • Alan Chandler

Alan has undertaken operational management roles for three major global companies. NatWest Insurance Services, RBS Insurance Group and Allianz Insurance and has run underwriting, broking and claims functions. 12 years ago he set up his own training company something that he had always longed to do due to his passion for training and professionalism. He has trained six of the individuals who have achieved the best ACII completion in the whole of the United Kingdom. Many of the people he has trained have won national prizes from a widely diverse range of subjects Alan helps run the Allianz scholarship programme in both the UK and Ireland. He also runs throughout the UK and Ireland the Allianz technical academy programme for their brokers and the Allianz Cii training programme for their staff. As well as training in Allianz Alan has undertaken training for most of the major brokers and Insurers at some point including Marsh, Aon, Gallagher, Zurich, RSA, Aviva and and many others, this is in addition to undertaking work for the Chartered Insurance Institute.

View event details

Business Fraud Awareness

  • Tue 15 Jan 12:00 pm – 1:30 pm
  • The Best Western Moat House Hotel
    • Kate Dempsey, Staffordshire Police

Kate is a ‘Crime Prevention Design Advisor’ (Crime Prevention Officer), working in the Crime Prevention Unit at Staffordshire Police Headquarters. Kate has worked for the force for sixteen years, and was formerly a front line Scenes of Crime Officer, she has the portfolio for cyber, fraud and business crime within the force. Kate will be speaking about fraud and cyber-crime, and explain why we are all at risk to this criminality in today’s society, she will then explain and provide tips on how we can better protect ourselves from such crimes.

View event details

Wendy Dean - Resilience in the Workplace

  • Tue 13 Nov 12:00 pm – 1:30 pm
  • The Best Western Moat House Hotel
    • Wendy Dean, Strategy Solutions

Wendy Dean talks on Resilience in the Workplace

View event details

powerleague

This years Snooker Competition is fast approaching

This year we're holding a Snooker Tournament at Players Pool and Snooker Lounge on Tuesday 11th December.

Start time is 5pm and the venue is at 4 Queens Court, Newcastle-under-Lyme ST5 1RW.

Entrance fee is just £5 per player.

Please contact our Sports & Social Secretary, Simon Allman, on 01782 753040 or simona@rawlinsinsurance.co.uk to secure your place.