Webinar: Supervision Strategy - FCA's new supervision strategy for GI brokers

Tuesday, 16 March 2021
2:00 pm – 3:00 pm
    • Branko Bjelobaba FCII, MIoD , Chartered Insurance Practitioner

In the FCA’s Dear CEO letter of 4 September 2020 they set out a new supervision strategy for GI brokers as they believe customers are buying unsuitable or poor value products and that insufficient or unclear information is being provided at point of sale and inappropriate sales tactics are the biggest contributors of customer harm.

Whilst the letter covers everything below the one hour event will focus on the following:-

  1. Firms’ response to covid;
  2. Governance and oversight;
  3. Bedding in of SMCR;
  4. Incentive arrangements incl remuneration for firm and staff;
  5. Business models incl distribution chains, product oversight and design, sales and renewals, conflicts of interest and ARs;
  6. Uncertainty brought about by the BI court case and handling of claims, complaints and ongoing communications;
  7. EU withdrawal + actions that need to be taken by 31/12/20.

It is very clear from the FCA’s ground-breaking test case on business interruption insurance that insurers cite the clear accountability of brokers in the consideration of clients’ demands and needs, the advice that they give and the explanation as to what is and is not covered.

Learning objectives - by the end of this webinar you will gain an overview of:-

  • The FCA’s new supervision strategy for GI brokers;
  • The threat to brokers in terms of the advice process;
  • ICOBS and how to ensure your sales process is robust (demands and needs, suitability, advice/personal recommendation, explanation of cover and summaries of cover)
  • Other relevant ICOBS and IDD requirements to include compulsory training, product oversight and governance and conflicts of interest.

It is relevant to all client-facing staff and the firm’s senior managers at broking firms, insurers and anyone with an interest in GI.

Speaker bio

Branko Bjelobaba FCII has worked for 32 years across the sector and latterly at PwC and GISC and has led his own consultancy practice for 16 years. He works closely with AMII (retained compliance consultant since 2004), BIBA and the CII and has provided many well-received (even entertaining!) training events throughout the UK. He is a recipient of the Thomson Reuters Compliance Personality of the Year Award and the London Market People Award for Legal and Compliance.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.

Ticket type Price   Qty  
Registration
Free to members and non-members.
Free