Annual General Meeting 2022
North Downs Insurance Institute AGM
We need you!
(To get down to our AGM, that is...)
Notice of Annual General Meeting
To all members of The North Downs Insurance Institute
Notice is hereby given that the Annual General Meeting of The North Downs Insurance Institute will be held on:
04 April 2022 at 6:00pm
At The Bletchingley Arms, 2 High Street, Bletchingley RH11 4PE
Hosted by Paul Tunnell, President
Should you wish to attend please register on the booking form on this page, click book now, thank you. If you have any queries, please email the Institute Secretary, Julie Bradley at JuliebradleyNDII@gmail.com
Join our council - enhance your career, meet new people and develop new skills
We would be pleased to welcome any new member(s) wishing to join council. Openings arise each year for the following roles :
- Secretary
- Treasurer
- Education Secretary
- Membership Secretary
- Dinner Secretary
- Social Secretary
- Charities Officer
- Sports Secretary
- Marketing Officer
- Public Relations Officer
Being a council member brings with it an array of benefits including the opportunity to network with senior figures from the industry, develop your own personal skills and raise your profile within the local market.
To find out more, please contact the institute secretary at JuliebradleyNDII@gmail.com by 21 March 2022
Agenda
Subject: Annual General Meeting
Location: Bletchingley Arms, 2 High Street, Bletchingley, RH11 4EP
Date and Time: 4 April 2022 at 6pm
Ordinary Business
1. Apologies for absence
2. Minutes of the AGM held on 12 April 2021
3. Annual Report of Council
4. Accounts for the year to 31 December 2021
5. Appointment of an Examiner of Accounts
6. Elections of Council
President: Paul Tunnell
Deputy President Maria Self
Vice-Presidents
Officers and Members to be elected en bloc
Special Business
None advised
Annual Report of Council 2021-2022
Paul Tunnell, President
This year has been both difficult and challenging, and yet easy at the same time, with the demands of Covid-19 have made on our events.
Our Council team have once again stepped up a gear and produced what I consider an outstanding offering for social and CPD events under the circumstances, embracing zoom (other online platforms are available), with special mention to Angela Bond, providing our educational support.
We have seen issues raised questioning the efficiency and transparency of the inner sanctum at Albermanbury, which has resulted in several working groups overseeing their functions. The network conference was once again held over zoom, and there were difficulties in registering, but the recordings were made available.
We managed to hold my Presidents reception and prize presentation as a face to face event at South Nutfield, with the prizewinners, their guests and council enjoying first class surroundings and an excellent evening
I can confirm that our Area Marketing Manager Julie Hicks commended us on exceeding our target for a “good” rating for CPD in our annual appraisal, which was largely due to Julie Bradley’s hard work as secretary.
The CII is moving forward rapidly following the departure of CEO Sian Fisher who has completed her mandated 5 year road map, completing her aims and objectives in modernising the CII and gaining public trust. We await news of her successor
I was thrilled to be able to be able to hold our Annual Dinner as a face to face event once again. Unfortunately, our usual venue, Selsdon Park Hotel, is going through a period of change, and currently closed, so a change of venue was arranged to the Croydon Aerodrome Hotel. The room being smaller than we are used to, meant numbers were capped at 100, and some people were turned away once we were full. The evening was great, with a real buzz of people talking to each other and enjoying each other’s company. It was good to see more Young Professionals” attending. The entertainment was scaled back and provided by a table magician. Thanks to Maria for organising the event, and to Julie and others for their hard work on the charity collection. Including the auction and heads & tails, we raised over £500. This will go to the insurance charities with matched fundraising to my chosen charity, and the heads and tails to the Ukrainian appeal.
I look forward to serving you for another year, and aim to focus on the continuing development our Young Professional Group in this Presidential year.
I believe that we are turning a corner on all fronts and moving forward rapidly.
For info, please take a look at our website:
http://www.localinstitutes.cii.co.uk/north-downs/home/
Maria Self, Deputy President
Ongoing support provided to President
Organised Presidents/Prize Winners Reception on 11 November2021 at Nutfield Priory where we awarded prizes to the candidates who achieved top marks in their PFS, ACII, Dip CII & Cert CII qualifications. Prize winners attended a 3 course dinner together with a guest. The event was also attended by members of Council, Julie Hicks our CII RMM & guests from Pavilion Recruitment & Plan Insurance.
Julie Bradley, Secretary
I have prepared and produced the Agendas and subsequent Minutes for all the Council meetings we have run during the course of the presidential year. I have submitted all necessary returns to the CII within required timescales.
Maria Self, Dinner Secretary
Having not been able to hold our 2021 Annual Dinner due to the Covid 19 pandemic, I have been delighted to organise our 2022 Dinner which was held on 4 March at the Aerodrome Hotel, Croydon. This Black tie event was attended by 90 guests with tables hosted by Allianz Broker Markets, Direct Line Group, Zurich Insurance, Pavilion Recruitment, Cobra/PIB, Plan Insurance, Grout Insurance, Brownhill Insurance and Mclarens Loss Adjusters. We also had a table of Young Professionals & a table of Council members. A charity raffle for the Insurance Charities was held in which we raised over £500. Entertainment was provided by Kris Krendo, magician & we also had a Salsa dance performance from SalsaBug. A great night was had by all!
Angela Bond, Education Secretary
I have continued to offer my support & advice to Our President and Council & look forward to the new Presidential year.
As well as running our own, we have collaborated throughout the year with our neighboring institutes in the Southern region to offer an additional comprehensive CPD programme.
With advice and assistance from Council and President – Paul Tunnell, the NDII has provided 30 hours of structured CPD this Presidential year of 2021/2022.
Due to Covid -19 we have adapted and have presented these sessions virtually. We have provided CPD for: Technical, Market Knowledge, Revision and Soft Skills.
Programmes:
Dynamics of the Insurance market
Are Terrorism and the Pendemic the only systemic risk we should b e concerned about?
The basics of cargo insurance and 5 powerful reasons why clients should have cargo insurance cover
Directors & Officers (D&O) liability insurance
Vacant Properties
FCA new rules for pricing practices
Getting over your live video fear so that you can thrive on camera
IF1 Revision course – Insurance Legal & Regulatory
FCA Pricing Practices + Pricing and Reporting
CII – Accelerate your revision
FCA Pricing Practices – Product Governance and Auto Renewals
Cyber Security & Counter Fraud Controls
Womens Forum – Don’t be a passenger in your own career, take the driving seat
How to identify potential recoveries and not miss an opportunity – a legal perspective
MO5 Revision Course – Insurance Law
M92 Revision Course – Business and Finance in Insurance
Managing conflict
Utility extensions – A repeat of pandemic issues
Ecopsychology and the impact of your surroundings on wellbeing and productivity
Vulnerable customers
Redefining your relationship with stress
Navigating the hard cyber market
Young professionals – writing your development plan
BI Regional update
Managing your career
How to write assignments
Making the most of MS Teams
The ‘Purpose of Duty’ and a major new approach to professional negligence claims from the supreme court
Property Insurance premium increases
The Highway Code changes and their implications to Insurance
In addition for 2022:
We will continue to collaborate with our neighboring Institutes in the Southern Region in creating a further CPD programme accessible for all members across the South East. These institutes include Mid Kent, Sussex and Guernsey.
We will also be looking at introducing some ‘in person’ CPD sessions.
Matt Arnell, Membership Secretary
My summary of the year is as follows:
There is currently no December 2021 results available, the latest is November 2021. I’ve therefore based my comparisons on January 2021 to November 2021. Please let me know if you want me to make a different comparison e.g. November 2020 to November 2021
Reviewing the membership data for 2021 we started off in January with a total membership figure of 1,823 and the final count at the end of November 2021 is 1,735 – losing a total of 88. This is smaller than the previous years’ reduction of 150.
GI Members FS Members
Jan 21 – 1,451 372
Nov 21 – 1,387 348
(-64) (-24)
GI has lost around 4.5% and FS just over 6%
Indicators for numbers decreasing tends to be for lapses. There are also resignations but it continues to be mainly lapses for ordinary members.
Alan Wheat, Insurance Charities
Due to Covid restrictions over the last year and associated restrictions on home visits, activity relating to Insurance Charities (IS) has been limited to cascading Insurance Charities news and updates (as provided by IS) to the wider Council for onwards distribution. This included raising awareness on the Insurance Charities Awareness week in 2021.
Jess Miles, Marketing Officer
Since our last AGM was held, we have seen more people engaging with our page on LinkedIn and have almost doubled in followers (117 in 2020 v 220 in 2022) which is great news and means we are reaching a lot more people than before! I was able to pull an excel report from linked in which gives a good insight in to the location of people engaging with our posts (highlighting Redhill & Croydon as our biggest audience), along with Job function (whether from Finance, Sales etc) and Industries.
As always, a big thank you to everyone for the continued support in sharing & helping expand our member audience. The wheels are in motion to start a Facebook and potential Instagram page in which we can share our events for the NDII which will hopefully boost our social media presence for 2022.
| Subject: | Annual General Meeting Minutes 2021 |
| Location: | Conducted remotely via webinar |
| Date and Time: | 12 April 2021 at 6.30 pm |
| Meeting Closed: | 7.00 pm |
| Present: |
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| Paul Tunnell Maria Self Angela Bond Matt Arnell Alan Wheat Julie Bradley Jess Miles
Apologies: Jade Miles Orion Russell Sharon Martin |
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Convening of Meeting:
Attendees joined the meeting and apologies for absence were duly noted as above.
2 members had registered previously to attend, although on the actual day, attendance was as noted above.
ORDINARY BUSINESS
Annual Report of Council:
As the meeting was conducted via Webinar, prior to this, members who had previously indicated that email communication was acceptable, were notified of the AGM. This communication included the Presidents and Officers Reports incorporating Treasurer, Education, Membership, Dinner, Charities, Social and Administrator. The AGM was also promoted via the website https://www.localinstitutes.cii.co.uk/north-downs/home with anyone having queries being invited to make contact with the Secretary by email.
Officers Reports included with the email communication, can also be found at the end of the minutes.
There were no comments raised from the written reports and these were approved by Paul Tunnell and seconded by Maria Self.
Accounts for the year to 31 December 2020
The end of year accounts were previously examined by Angela Bond and had been made available to attendees for consideration and adoption - a copy can be found at the end of the minutes.
The motion
“THAT the Annual Report and Accounts for the year ended 31 December 2020 be received and considered.”
was proposed by Maria Self, seconded by Jess Miles and agreed unanimously.
Appointment of an Examiner of Accounts
The motion
"THAT Angela Bond be re-appointed as the Examiner of Accounts for the Presidential Year 2021/2022"
was proposed by Maria Self, seconded by Jess Miles and agreed unanimously.
Elections of Council
The North Downs Insurance Institute has a 2 year term for the position of President and Deputy President, with Paul Tunnell and Maria Self confirming their agreement to complete the second year of the 2 year term.
The President, Paul Tunnell, read out the names of the nominated members for election to Council in the year 2020/2021.
The following Officers were elected:
Vice Presidents: Sue McCall, ACII
Gabriella Hobart, LLB (Hons), ACII
Paul Tunnell BSc Hons, ACII
Proposed by Maria Self, seconded by Angela Bond and agreed unanimously.
The following Council were elected en bloc. Proposed by Maria Self, seconded by Jess Miles and agreed
unanimously.
Secretary: Julie Bradley, FCII, Chartered Insurance Broker
Treasurer: Paul Tunnell, BSc (Hons), ACII
Education Secretary: Angela Bond
Membership Secretary: Matt Arnell, ACII, Chartered Insurer
Dinner Secretary: Maria Self, BSc (Hons), ACII, Chartered Insurer
Charities Officer: Alan Wheat, Assoc CIPD
Social Secretary: Orion Russell, Cert CII
Marketing & Public Relations Officer: Jess Miles
Sports Secretary: Heather Moyes, BA (Hons) Cert CII
Council Members: Jade Miles BA (Hons), Cert CII & Sharon Martin
Both the President and Deputy President thanked Council Officers for their continued support for the forthcoming year, with special thanks being given to Angela Bond, for adapting so quickly to the limitations in place as a result of the pandemic and for offering a very comprehensive CPD programme for the 2020/21 Presidential year.
Date of next year's AGM
The date of next year’s AGM was agreed as 4 April 2022
Signed by President ___________________________ Date ____________________________
Annual Report of Council 2021
President
Wow, what a year this has been, taking over the reins just as the first lockdown was hitting us – could we have a face to face meet for AGM – no, so this odd thing called Zoom popped into our lives, and despite our best efforts to meet up, will remain so for the foreseeable future. Now it almost seems normality to have online meetings, and my IT skills have had to improve exponentially. My Presidents reception was postponed to October, then March and now the future date is yet to be set. I have had little recourse to the President role, but have presided over nearly all of our education and social online events. Thanks to the hard-working efforts of our Council members, we have managed to put on a full programme of events ranging from keep fit to
Deputy President
The Covid 19 pandemic has seriously impacted many of the things we would normally do and offer to our members and also the way in which we offer them but Council have really stepped up to the challenge. I am personally very proud of this.
It has been key that we continue to offer as much educational/CPD events as possible & this moved online very quickly. A big thank you to our Education Secretary, Angela Bond for all her efforts in this space.
Education Secretary – Angela Bond
I have continued to offer my support & advice to Our President and Council & look forward to a safe & bright 2021/22 Presidential year.
With advice and assistance from Council and President – Paul Tunnell, the NDII has provided 28.5 hours of structured CPD this Presidential year of 2020/2021.
Due to Covid -19 we have adapted and have presented these sessions virtually. We have provided CPD for: Technical, Market Knowledge, Revision and Soft Skills.
Programmes:
Communicating in Uncertain Times
Vulnerable Customers
Resilience and looking after yourself in challenging times
Vicarious Liability: Have we reached the final destination?
IF1: Revision
Effective Remote Relationships in a Digital World
Personal Injury Claims - Where Next?
Equity Release in Focus
The Three Wise Insurance Execs
Virtual Lloyds Tour
The Insurance Implications of Brexit
MO5: Revision
M92: Revision
BI Test Case - Supreme Court Judgement
Change is Good – Embracing Change
Motor Legal Expenses
In addition, for 2021 we are also proactively collaborating with our neighboring Institutes in the Southern Region in creating a further CPD programme accessible for all members across the South East. These institutes include Mid Kent, Sussex and Guernsey.
Administrator – Paul Tunnell
This year has been very different, with the online meetings at first hastily arranged and some not going to plan, but as time wore on, skills improved and a full programme of events followed, with the website updates and eflyers sent, there has still been quite a bit to do, but even with some tight timescales, have got everything up and running.
Secretary – Julie Bradley
I have prepared and produced the Agendas and subsequent Minutes for all the Council meetings we have run during the course of the year. I have submitted all necessary returns to the CII within required timescales.
Matt Arnell - Membership Secretary
The December 2020 results only show the total CII numbers and there are no splits available per institute. I have therefore had to base my comparisons on January 2020 to January 2021.
Reviewing the membership data for 2020 we started off in January with total a total membership figure of 1,973 and the final count at the start of January 2020 is 1,823 – losing a total of 150. This is larger than the previous years’ reduction of 62
GI Members FS Members
Jan 20 – 1,576 397
Jan 21 – 1,451 372
(-125) (-25)
GI has lost nearly 8% and FS just over 6%
Indicators for numbers decreasing tends to be for lapses. There are also resignations but it continues to be mainly lapses for ordinary members.
Alan Wheat - Insurance Charities
Whilst there have been no applicant home visits in the last presidential year (due to Covid 19 restrictions), I have tried to keep Council up to date with regards to the Insurance Charities activities/initiatives. These have included the following:
- Promotion of the Insurance Charities Awareness Week (22nd – 26th June)
- Confirmation of 2019/20 £1.7m donation to assist with day to day hardship
- Promotion of the Annual Golf Tournament
- Advertising Trustee vacancy (Board & Committee member)
- Promotion of Alzhiemers Support Initiative
- Promotion of the ‘Free Domestic Abuse Toolkit’
- Promotion of MIND Charity Initiative
- Raising awareness of the Insurance Charities Myth Buster
- Promotion of Funding that is available for training during the pandemic
- Raising awareness of the HR Professionals web page
- Promotion of the Insurance Charities Endurance Karting Event
Dinner Secretary – Maria Self
We were able to hold our 2020 Dinner just a few week before the UK went into lockdown in March.
We would normally have held a Presidents reception in the autumn but this was not possible due to the Covid 19 pandemic nor have we been able to hold our 2021 in March 2021. We now look forward to holding our next annual Dinner in 2021 & being able to celebrate with our Members and their guests at that time.
Jess Miles - Marketing Officer
This year has been a tough one but we have persevered and continued to deliver a fantastic range of sessions to our members – a special thanks to our Angela our Education Secretary – all the while adapting to the ‘new normal’, which has at times been trying for us all.
We have grown in terms of our social media presence with more people following on our LI page, along with a steady stream of engagement.
A big thank you to everyone for the continued support in sharing & helping expand our member audience. Something I previously mentioned and would like to revisit/ think about at a later date, the possibility of a Facebook & Instagram page for the NDII which will hopefully boost our social media presence for 2021.
Orion Russell - Social Secretary
We have begun to hold some events online where we can and there appears to be some demand for it. We have held an online High Intensity Interval Training session with a Personal Trainer. We have also now held two yoga sessions which appear to go down quite well.
I am looking to hold a dance session in April and we are thinking of more events that could be run over the next year, with a view of holding the yoga events semi regularly.
Any suggestions on what events people would like to see would be greatly appreciated!
Treasurer – Paul Tunnell
This year has been very different, with all the online learning and not face to face events, so we have seen a large reduction in our outgoings, and with lockdown continuing I suspect that we will see a similar reduction next year. CII also suspect that may be the case and have requested our support by returning a proportion of our Annual Grant to them to reduce their substantial operating loss. Supporting this motion was a difficult decision as at the end of the day, the Grant we receive is from members subscriptions, but seeing the bigger picture, supporting CII in this way to go on and thrive will be in all of our best interests in the longer term. We do hope that you understand the reasons and will continue to support us. It will not leave us short of funds, and we will continue to provide the full and varied educational and social programme as before.
Account Summary 2020.
| Local Institute Name: | North Downs Insurance Institute |
| Year ended: | 2020 |
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| Financial Year Accounts Summary |
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| Income |
| Expenditure |
| Surplus/Deficit |
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| £'s |
| £'s | £'s |
| Income/Direct costs |
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| Special Grant | £0.00 |
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| Ordinary Grant | £14,325.46 |
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| CPD and Educational activities | £0.00 | CPD and Educational activities | £5,271.84 |
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| Awards | £0.00 | Awards | £0.00 |
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| Exams | £0.00 | Exams | £0.00 |
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| Income received prior year |
| Direct expenditure paid prior year |
| ? |
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| Total re Special Grant | £14,325.46 | Total re Special Grant | £5,271.84 | £9,053.62 |
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| Indirect/Administration Costs |
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| Office supplies | £0.00 |
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| LI Premises costs | £0.00 |
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| Staff costs | £0.00 |
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| President's expenses | £296.51 |
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| Council and AGM Meetings | £1,181.58 |
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| Officer expenses | £0.00 |
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| Computer expenses | £129.98 |
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| Website costs | £0.00 |
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| Insurance | £312.33 |
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| Audit and accountancy | £0.00 |
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| Other professional services | £2,748.50 |
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| Indrect costs paid prior year | £101.26 | ? |
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| Total re Ordinary Grant | £0.00 | Total re Ordinary Grant | £4,770.16 | -£4,770.16 |
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| Social/Charitable Events: |
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| Annual Dinner | £5,370.00 | Annual Dinner | £5,014.72 | £355.28 |
| Social Events - other | £0.00 | Social Events - other | £0.00 | £0.00 |
| Charitable/Fundraising | £971.00 | Charitable/Fundraising | £565.00 | £406.00 |
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| Social income received prior year |
| Social costs paid prior year |
| ? |
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| Total re Social/Charitable Events | £6,341.00 | Total re Social/Charitable Events | £5,579.72 | £761.28 |
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| Note: Social/Charitable events should aim to break-even |
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| Other Income |
| Other Expenditure |
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| Interest/Investment Income | £19.76 | Bank interest and charges paid | £0.00 |
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| Sponsorship (Not Social/Charitable) | £0.00 | Sponsorship (Not Social/Charitable) | £0.00 |
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| Other income | £0.00 | Regalia | £0.00 |
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| Other expenditure | £35.00 |
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| Other income received prior year |
| Other expenditure paid prior year |
| ? |
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| Total Other income | £19.76 | Total Other Expenditure | £35.00 | -£15.24 |
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| Total Income | £20,686.22 | Total Expenditure | £15,656.72 | |
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| Net Surplus/Deficit | £5,029.50 | |