Eastbourne Pier Fire - unique, complex and political

At 3.15pm on Wednesday 30 July 2014, fire ripped through the Victorian pier at Eastbourne, gutting the roof and main structure. Yet within eight weeks of this devastation, two thirds of the pier was reopened; work began dismantling and rebuilding the dome in November 2014 and the attractions opened again just a few months later in May 2015.

As well as being an important local news story, and noting the future role of the pier is still evolving, there is a lot that can be learned from the successful way the claim was managed and controlled.

We are therefore delighted to invite members and their guests to hear Paul Handy from Crawford & Co give a firsthand account of the loss adjuster's perspective into this major loss.

During the free one hour seminar, Paul will explain how managing the expectations of all involved - by building strong relationships and keeping things realistic and simple - allowed this significant claim to be settled within just six months!

If you would like to hear more of this fascinating story, join us at Clair Hall on Tuesday 5 April 2016 you can reserve your place by clicking on the "Book Now" button below.

Light refreshments (tea/coffee/juice and biscuits) will be available from 5.30pm onwards and the seminar will start promptly at 6.00pm.

Learning Objectives
By the end of this session, delegates will:

• have gained a knowledge of the background and specific technical complexities attaching to the handling of the Eastbourne Pier fire claim
• understand the role of the Major Loss Adjuster
• be able to recognise and help apply the skill sets required to manage similar incidents
• understand the benefits of a strong claims solution when looking to build and leverage client relationships

Getting there
There is plenty of free on-site parking at Clair Hall and Haywards Heath Station is just a few minutes' walk away.