This session will explore how we can all develop resilience in ourselves and in our teams.

This event will focus on the various FCA statements and publications setting out the revised supervisory agenda for the GI market and will cover proposed changes to SMCR and FIT rules, sharing of survey results of 1,028 employers (cover 326,000 employees), press coverage in and out of the sector, the Sexism in the City Report and why a better culture is needed together with wholesale changes in behaviour. We will also look at the new law that firms are subject to from 26 October 2024 to prevent sexual harassment at work.

This session explores how the increasing frequency of surge events driven by climate change is affecting the insurance claims industry. From supply chain pressures to the mental resilience required of professionals during peak periods, we’ll unpack both the technical and emotional realities of surge. Featuring insights from early-career Chartered Loss Adjusters and BELFOR, the session aims to provide practical tips, share real experiences, and open up the conversation on how we can better support ourselves and each other during challenging times.