Motor Legal Expenses Insurance

Wednesday, 08 December 2021
1:00 pm – 2:00 pm
    • Bernard Thornton, Chartered Insurance Practitioner

Motor Legal Expenses (MLE) is a class of insurance frequently misunderstood, overlooked or dismissed altogether.

For many claimants however, MLE can be a vital form of cover, and one which has changed significantly with the implementation of the Civil Liability Act in May 2021. This important legal instrument has made sweeping changes to the way both personal injury and ULR claims are handled and also how MLE is worded, priced and sold.

The wide variety of policies, cover and marketing options can be confusing for clients and sometimes for insurance professionals. This webinar seeks to demystify MLE and to clarify what needs to be taken into account when considering and recommending cover to clients.

The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and fast moving aspect of general insurance.

At the end of this event, the delegate will be able to identify:-

  • The cover provided by MLE
  • The circumstances in which it is used
  • How claims can be presented and managed
  • Pricing options
  • Changes introduced by MLE insurers to deal with the consequences of the Civil Liability Act
  • Sales processes and techniques

About the speaker:

Bernard Thornton spent much of his career in the insurance company market, culminating in the role of North East Regional Manager for a major insurer. He then set up a Motor Claims Management business from scratch, before merging it into Active Claims Solutions, where he was Sales Director until retirement in 2019.

Over a lengthy career he has worked in Motor Claims for both defendant and claimant, with specialisation in personal injury, credit hire and legal expenses. Seeking to disseminate his wide knowledge of these subjects and to put something back into the insurance business, he delivers lectures and training sessions to insurance businesses and local Insurance Institutes.

Bernard has served as President of the Insurance Institute of Leeds on 2 occasions, was a member of the CII’s Representative Council and maintains an active membership of Leeds Institute as Vice President and Dinner Secretary.

His recent retirement allows Bernard more opportunities to enjoy his many sporting interests and a family which now includes 3 grandchildren. He enjoys walking, is a cricket umpire and a commentator for Leeds Hospital Radio Sport.


CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at

Ticket type Price   Qty  
CII Members
Non CII Members
£ 15.00