Previous events
All previous events
A plain English overview of Builders performance bonds
This one-hour webinar, presented by Alan Chandler one of the most popular presenters in the UK, will explain the difference between a bond and an insurance contract and show why brokers need to understand what a builders performance bond is. From time to time your clients, particularly those involved in the construction sector, will look for help in obtaining a bond and this presentation looks to provide an overview of what bonds are and why they are issued. Alan will look at different types of bond such as conditional and on demand but not James!
View event detailsBuilding Confidence and Shifting Your Emotional State
This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.
View event detailsHousehold Insurance – endorsements, conditions, warranties and policy wordings and the importance of getting it right
This webinar, delivered by Alan Chandler, takes a plain English view of how the law and the Financial Ombudsman Service interpret endorsements, conditions, warranties and policy wordings in household insurance and why it is so important to get this right. What are endorsements? What are conditions and warranties? Why does a breach of condition have to relate to the claim in Personal lines? All the answers will be explained and made clear by Alan, who will include real life case law to provide additional understanding.
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Webinar: Flooding: Risk, Resilience and Recoveries
This webinar uses case studies to discuss factors that affect flood risk to existing properties and new developments, how flood risk can be reduced using property flood resilience (‘PFR’) measures, and how a forensic hydrologist / expert witness can assist in subrogated recoveries involving flood damage.
View event detailsHow ETF’s work – a behind the scenes and what to avoid
ETF's - how they work, how they are developing and what you need to know.
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CPD Event - Manufacturing Industry Focus
This session on manufacturing is looking at sector specific contemporary insurance related issues, and offering practical guidance for dealing with them.
View event detailsEmployers Liability, Public Liability and Products Liability overview
This webinar looks at providing an overview of the essential insurance covers of employers liability, public liability and products liability, what these policies cover and how a client could become legally liable. The presentation will be provided by Alan Chandler, one of the most popular presenters in the UK, and Alan will in his usual plain English style look to enable delegates to gain a full understanding of liability insurance and why current limits of indemnity may no longer be enough.
View event detailsHousehold Insurance - Dealing with Under Insurance
This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, examines the challenge of making sure personal lines policyholders avoid under insurance. Where the insured has to provide a building sum insured, only 10% of policyholders in the UK get this correct, we can therefore see there is a major issue of under insurance. Challenges also exist in bedroom rated policies. Inner limits are often not taken into account leaving a policyholder badly under insured at point of claim. Alan will look at what needs to be taken into account in respect of setting Household policy cover on the correct footing.
View event detailsUnderstanding how insurers calculate a motor fleet rate
This presentation will look at how Insurers compile a motor fleet history and why brokers need to be aware of the cut-off date used. The webinar will explore the way in which underwriters look at fleet claims trends, and how they go about adding in expenses to obtain the quotation they offer your client. Very importantly, the presentation also looks at fleet risk management improvements that could be put in place by a client, and why it is so essential that a broker proactively brings these to the attention of an insurer.
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In-person Conference - Insuring the future: Modern methods of construction, the underwriting of modular buildings, and impacts on claims
Join us for our annual in-person conference, organised by the insurance institutes of the North-East. Industry experts come together to explore modern methods of construction in an interactive case-study based format.
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Webinar: Inflation Goes High, We Go Low
Are you in charge of the UK economy? Do you work for the Bank of England? If the answers to these are 'no', then you may be forgiven for thinking there's not much you can do about inflation. But financial advice professionals are very much at the front line when it comes to helping clients navigate what inflation means for them and their finances.
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BUSINESS OF WINE-MAKING EVENT
ICAEW |York and The Insurance Institute of York invite you to their collaborative BUSINESS OF WINE-MAKING EVENT Thursday 21 September 18.00–20.30 Dunesford Vineyard, Howe Field Road, Upper Dunsforth, North Yorkshire YO26 9RU
View event detailsUnderstanding insurance claims handling
This webinar delivered by Alan Chandler one of the leading presenters in the UK, looks at what a claims handler would look for in the event of a claim. The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.
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Restoring Trust In Insurance By Improving Customer Service
At a time when the public image of insurance has never been in a more intensive spotlight, this webinar looks at the joint issues of customer service and trust – inextricably linked and vital to the future prosperity of the insurance sector.
View event detailsWebinar - Everyone Counts!
A shocking 49% of adults in the UK have the numeracy level expected of a primary school child. This increases vulnerability to debt, fraud, financial exclusion and unemployment, and contributes to up to £25 billion each year in lost earnings. This webinar will introduce the issue of low numeracy in the UK, as well as the work and impact of National Numeracy towards addressing it.
View event detailsFCA GI Consumer Duty and update
The FCA has made it clear that "some firms may be further behind in their thinking and planning for the Duty. This brings a risk that they may not be ready in time, or they may struggle to embed the Duty effectively throughout their business." Are you ready?
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CPD Event - Creating and Claiming Value in Negotiations
This event, presented by Jeff Heasman, MABP, LL.B (Hons), LL.M, focuses on how to create and claim value in a negotiation. A critical skill in a hard market. Please see the event page for further details.
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Webinar: Exploring Inclusion and Diversity - Considering Socio-economic background and creating inclusive environments
Despite not being one of the 9 protected characteristics under the Equality Act, people from lower socio-economic backgrounds experience bias, discrimination and significant inequality of opportunity.
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Annual General Meeting 2023
We need you! To get down to our AGM... Your local institute council invites you to attend their 2023 Annual General Meeting in order to hear first-hand reports from council members on the formation of the institute and its future activities as well as to vote on the appointment of council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today to attend our AGM.
View event detailsCII Examination techniques - May 2023
This three-hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.
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