Events
Forthcoming events
WEBINAR: The risks posed by lithium batteries with David Hole - 24 June 2025
Lithium-ion batteries were first mass-produced in the early 1990s, and they are performing a key role in the move away from reliance upon fossil fuels. However, using lithium to store energy presents a new set of risks to property underwriters.
This session is designed to draw the underwriter’s and broker’s attention to these risks and why rating and wording alterations may be needed to counter this growing problem.
Tue 24 Jun 1:00 pm – 2:00 pm
David Hole, Nick Thomas & Associated Ltd
Webinar: Memorabilia: passing phase or appreciating asset?
Collecting things is something humans have always done – from interesting pebbles to glamorous diamonds! It’s a natural urge that many of us experience. Collecting memorabilia has become very fashionable, and can be very lucrative. But what is valuable, and what advice and guidance should a client be offered?
This webinar explores a range of dierent types of memorabilia, why it is collectible, and offers insight on what clients should be thinking about.
Tue 08 Jul 12:00 pm – 1:00 pm
Rachel Doerr, Doerr Dallas
Previous events
WEBINAR: Closing the deal - objection handling and closing with Nick Thomas - 15 May 2025
In the same way that many salespeople experience ‘call reluctance’, many others fail to ask for the business, or to have appropriate strategies to deal with objections when they do.
This session explores how the work you do earlier in the process can make it easier for yourself by minimising objections and creating an ‘easier close’. We then explore how to handle objections when they do arise, and how to help secure the final close.
Thu 15 May 1:00 pm – 2:00 pm
Nick Thomas, Nick Thomas & Associates
Annual General Meeting 2025
We need you! To get down to our AGM...
Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year.
If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved.
Book your place today.
Thu 24 Apr. 6:00 pm
The Netherwood Hotel

In person CPD/networking event - A Motivational Masterclass with Michael Quigley!
Come and spend an evening with us on Wednesday 5th February from 5.30pm at our in-person motivational masterclass with Michael Quigley, have a bite to eat and drink whilst networking with peers!
This event will take place at The Barrel House in Kendal.
Let’s focus on you: on what matters most to you, on what you want to achieve and let’s show you how to get there. We will be joined by award winning leadership trainer Michael Quigley from Kataholos to learn his unique approach to getting, and staying motivated for your long term success.
Wed 05 Feb 5:30 pm – 8:00 pm
The Barrel House, Kendal
The Insurance Institute of Kendal Annual Dinner 2025
Bookings now open for our upcoming Annual Dinner 2025!
Fri 24 Jan 7:00 pm – 12:30 am
The Netherwood Hotel
ONLINE CPD WEBINAR: Why Underinsurance in Home Contents is so Prevelant
Why underinsurance in home contents is so prevalent, and practical tips/tools to address it
Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are underinsured. Unfortunately, the same is often true for the contents in those homes. Why is this, and what can the industry do about it?
Tue 14 Jan 12:00 pm – 1:00 pm
Consumer Duty with James Tye & Nick Thomas (1)
The FCA is determined to establish a consistent level for customer experiences and create better customer outcomes. The new rules came into force on the 31 July 2022 and were fully implemented by the 30 April 2023. This session is delivered by Nick Thomas with specialist claims consultant James Tye.
Wed 11 Dec 10:00 am – 11:00 am
James Tye,