Essential sales, client and soft skills for a hard market by Nick Thomas - Online 1hr CPD Event
Content & learning:
- The key pre-requisites to delivering effective hard market trading strategies – client intimacy, moving the conversation away from price, Client trust, market knowledge and relationships
- How to achieve these through consultative selling approach – solution provider and trusted adviser status
- Overview all stages of the consultative selling approach
- Key soft skills within the consultative selling framework – include effective questioning and active listening, converting features to benefits
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.