Non-Financial Misconduct in General Insurance

This is a free to attend, face to face event, for all CII and PFS members and non-members. 

Time: Registration and Lunch 12.00 – 12.45pm, Presentation at 12.45pm – 2.00pm

From 1 September 2026, the FCA introduces new rules to tackle Non-Financial Misconduct (NFM) in regulated firms which will have a bearing on the Senior Managers and Certification Regime (SMCR).

NFM covers behaviours such as bullying, harassment, discrimination and violence that undermine workplace culture and regulatory standards. The FCA now treats these behaviours as serious forms of misconduct that may breach rules and NFM becomes a regulatory issue when it affects colleagues, the working environment or an individual’s ability to meet their responsibilities.

This seminar will also look at the survey results of 1,028 employers (cover 326,000 employees), press coverage in and out of the sector, Parliament’s Sexism in the City Report and why a better culture is needed together with wholesale changes in behaviour.

Who Should Attend

• People who operate in a firm’s compliance department or function
• Anyone who is authorised within the FCA’s SMCR regime
• People who work in areas concerned with People and Culture, HR, Talent Management and Employee Wellbeing / Success
• Anyone who feels that they have previously experienced some form of Non-Financial Misconduct

This talk is very much interactive and those attending will be encouraged to share their experiences (if they wish to) and I will also share what other people have said whilst attending this talk and reference the CII’s own Be Safe Guidance.

Learning Objectives 

By the end of this event delegates will have gained an insight into:

• Whether the insurance industry has a problem;
• How firms can improve their culture;
• Why it matters, both from a regulatory and non-regulatory point of view.

Speaker Biography

Bronko started his insurance career in 1987 and has worked across the sector including stints at PwC and GISC. He has led his own consultancy practice since 2004 working closely with BIBA and the CII and has provided hundreds of well-received (even entertaining!) talks. Branko is a recipient of the Thomson Reuters Compliance Personality of the Year Award, the London Market People Award for Legal and Compliance and was Highly Commended in the CII Public Trust Awards in 2021. He has also judged various insurance awards and is a constant feature of industry commentary and analysis.

Branko is in great demand across the whole Insurance Institute network and has been a regular visitor to Leeds, delivering highly relevant and entertaining CPD events which are always well received and which produce very positive feedback from those who have attended his sessions.