YPG: Working in a Multi-Generational Workforce

Tuesday, 16 March 2021
1:00 pm – 2:00 pm (UK time)

Our society has seen rapid change between generations which has altered the expectations of each generation. With multiple generations now in the workplace and many managed by someone born in a different generation it’s important to appreciate how varied our perspectives of work can be.

Learning Objectives

By attending this event, delegates will be able to identify:

  • Who the generations are in the workplace
  • Impact of the education, technology, and social environment
  • How generations want to be managed
  • How Gen Y and Gen Z can manage up

Speaker Biography


Samantha Ridgewell specialises in supporting insurance professionals develop their career potential. After starting her HR career Samantha completed her ACII and began supporting colleagues through their CII revision which is when she discovered her passion for Learning and Development, she has since gone on to set up Empower Development, a training company for insurance professionals. Samantha supports development within the industry through her position on the CII Qualifications and Learning committee and through previous positions on the LMA Academy Committee and as Chair of the LMA Academy Sub-Training Group.


ACII, CII Accredited Advance Level Trainer, member of the Chartered Institute of Personnel and Development, BA(Hons) Human Resource Management, Myers Briggs Step I, Myers Briggs Step II, ILM Level 5 Coaching and Mentoring Diploma, Strength Deployment Inventory Practitioner.

  • Online

Please note: This event is a regional collaboration between the local institutes in the area. Your booking details will be shared with the Insurance Institute of Chelmsford and South Essex, which is acting as the host institute for this event.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.