Online event - Managing and Handling Change

The Insurance Institute of Cardiff invite you to a webinar on Managing and Handling Change

Event Details:

Thursday 16^th November 2023 – 12:30 – 13:30pm

The webinar will be run via Zoom, a global web-conferencing solution. Zoom is easy to use, a link and joining instructions will be sent to you at the time of booking.

About the session:

This module explores how we can plan and implement change in a managed and sustainable way. The programme will look at planning for

change and then how we plan to roll out and implement the change.

The session will look at the typical difficulties and challenges created by change and how we can deliver in a positive and effective manner.

What we will cover:

• Understanding the external and organisational drivers for change
• Managing information and knowledge
• Practical tools and techniques for planning and implementing change
• Identifying and engaging the people affected by your change initiative
• Managing difficulties and reluctance to change
• Practical activities and action planning

Learning Objectives:

• Understand the key elements of effective change programmes
• Build committed teams to enable effective change
• Overcome challenges and reluctance to change

About the speaker:

The Course will be run by Matthew Owen-James of Zing 365.

I am an experienced Training Specialist with a 8-year record of success in commercial insurance sector. Focused on maximising employee performance and competence, quality assurance, engagement and careers progression with effective training programs. I get excited to develop successful training plans that meet dynamic company and employee needs.

Accustomed to collaborating with managers to hone in on unique requirements with the aim of growth. I have had several roles in the insurance broking industry, including Account Management (both personal and commercial lines), team manager positions and operational positions.

Committed to learning & development and passionate to share my knowledge, experience, and expertise to allow other to grow.

After achieving my Level 3 in Learning & Development, my next goal is to become Level 5 CIPD qualified.

Further information:

A link will be sent via your email address supplied at the time of booking. PLEASE DO NOT share this with anyone else.

Please note that this webinar will be hosted on the Zoom platform which may be restricted by some employers. Members may need to utilise their own personal devices in these circumstances to access the platform.