Mon 18 Jan. 2021

CII Exams 2021 update

During 2020 and with the uncertainties of the global pandemic just under 40,000 candidates successfully completed their CII exams either at centres or using remote invigilation. In fact, almost 80% of MCQ exams are now taken via remote invigilation (RI). However, this was not without challenges resulting in some poor experiences from which we have been able to learn, adapt and improve.

On screen written exams:
In 2021 exams will no longer be held just over a three-day period in April and October. They will be spread throughout the year, the timetable can be found here.

Also, for this year additional exam sessions will be held from January to March. Candidates can sit these exams by record and review remote invigilation or at an exam centre (subject to any COVID restrictions). To ensure candidate safety, we have had to limit capacity at centres to ensure social distancing. At the time of writing our exam centres are open as they are classified as an essential service throughout the UK.

The CII are improving our communications to prepare candidates more fully for these exams, this includes new and improved webpages, practice tests and a number of webinars that you may also find beneficial to join.

MCQ exams:
Our MCQ exams continue to run every day (subject to availability) by live remote invigilation or at centres.

Candidate communication
Website
The CII have revised the guidance and support available through cii.co.uk, including video guides, FAQs and working to simplify accessibility and searchability of guidance.

Webinars
We will be running 3x webinars during January to walk different groups through the preparation and familiarisation they need:
19 January – For Corporates and IT support teams – how to avoid security conflicts and prepare your staff for a successful exam
25 January – Remote Invigilation familiarisation for MCQ exams
28 January – Remote Invigilation familiarisation for On-screen written exams

Each of these will be delivered via the CII’s new webinar platform On24 and invitations will be sent to all candidates holding exam vouchers (including those who have not booked) to encourage them to find out more and ask questions.

Further support and useful information to assist candidates:

Technical problems

PSI Technical Support team

cii.candidate@psionline.com

0808 273 9244

General queries

CII Customer Services

customer.serv@cii.co.uk

+44 (0)20 8989 8464

Exam entry confirmation and permits

CII Exams Team

admissionpermitenquiries@cii.co.uk