Events

This comprehensive and interactive one-hour webinar will focus on the long-awaited policy statement General insurance pricing practices market study, now published by the FCA – Feedback to CP20/19 and final rules (PS21/5). These wide-ranging rules address what has been described as the ‘loyalty penalty’ paid by existing general insurance product customers and aim to ensure that customers receive fair value in the insurance products they buy.

The one-hour webinar is comprehensive and interactive and will focus on a number of various decisions made on complaints referred to the FOS following claims that have been turned down by insurers with the FOS considering the judgment of the Supreme Court in its decisions. It will also provide an update following the judgment was handed down on 15 January 2021 to include insurer statistics on claims payments and on the Supreme Court’s Declarations (still awaited).

We are delighted to invite all members to the Insurance Institute of Aberdeen Golf Outing of 2021.