April 15th 2021 -Lunchtime Online CPD Networking - ‘Critical Thinking and Decision-Making Skills’

Online Seminar / Workshop
Thursday, 15 April 2021
1:00 pm – 2:00 pm
    • Jeff Heasman, Insurance Upskill

This webinar is arranged and hosted by the Bournemouth Young Professionals and NxtGen Bristol groups, working together to bring members relevant and engaging learning and support.

Presentation Overview:

Critical thinking is an essential skill that helps us to avoid inference or assumption. Both are dangerous when advising clients or making decisions. It is essential that decisions are made, and advice is given, based on evidence, observation and logic.

This session will show you how to develop your critical thinking skills with the result that you will be able to make better decisions and gain confidence in sticking by the decisions you have made. Some interesting examples will be given regarding remote working too.

Speaker: Jeff Heasman, Insurance Upskill

Jeff Heasman is a leading international trainer and is recognised throughout the world for his work around soft skills within the insurance and financial services industries.

Jeff holds both a bachelors and masters degree in laws and after many years of experience working within the legal and insurance industries as a litigation executive and senior liability adjuster, Jeff subsequently qualified as a language instructor and is a certified practitioner member of the Academy of Modern Applied Psychology.

Learning Objectives:

By the end of the session, participants will be able to:

  • Identify the importance of critical thinking and its impact on the decision making process.
  • Explain the typical barriers to critical thinking and how to overcome them.
  • Implement a strategy to think more critically, make better decisions and feel more confident.


Joining instructions will be sent out on the booking confirmation email.


The session is aimed at the Young Professionals of the Bournemouth and Bristol NxtGen local institutes, open to CII/PFS members who would like to learn about Critical Thinking and Decision-Making Skills in these challenging times.

A certificate of attendance is available online to download after you complete the online post event survey.

Please ensure your email address is kept up to date with the CII website and that you allow the local Institute to contact you.

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  • Online Seminar / Workshop

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.

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