Previous events

All previous events

How to set correct Business Interruption sums insured

  • Wed 21 Sep 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

Business Interruption insurance is one of the most misunderstood covers in the marketplace and this webinar looks at how sums insured can be set correctly. The webinar will deal with setting the correct sums insured for Gross Profit, Gross Fees/Revenue and Increased Cost of Working only covers. The training will be very suitable for brokers, underwriters and claims staff working in commercial insurance and anyone studying for the CII diploma subject M93 Commercial property and business interruption.

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Sponsored Walk Brecon Beacons Horseshoe Trail for the Bristol & Weston Hospitals Charity 17 September 2022

  • Sat 17 Sep. 9:00 am

Complete a challenging Welsh walk for the President's Charity!

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Professional indemnity overview

  • Tue 13 Sep 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler

This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing. The webinar, presented by Alan Chandler, one of the most popular presenters in the UK, explores the problems posed by a claims made wording and the difficulty clients have going into retirement without adequate run off cover. The presentation also looks at ensuring the correct limits of indemnity are set.

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The legal principles of insurance

  • Fri 09 Sep 12:00 pm – 1:00 pm
    • Alan Chandler

All staff working in the insurance industry should have a practical working knowledge of these principles and this one-hour webinar delivered by Alan Chandler, one of the most popular insurance presenters in the UK, will provide the practical knowledge of these very important pillars that underpin our industry. This one-hour webinar will be useful for all brokers, underwriters, and claims staff and as they form the main basis of the Cii exams very useful for anyone studying subjects such as IF1 and MO5.

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FCA Consumer Duty and update for GI

  • Wed 07 Sep 10:00 am – 11:00 am
  • Online
    • Branko Bjelobaba

The FCA want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers and they wish to drive a healthy and successful financial services system in which firms can thrive and consumers can make informed choices about financial products and services. They consider that firms are not consistently and sufficiently prioritising good consumer outcomes and this causes consumer harm and erodes consumer trust. With final rules due to be published by 31 July 2022 this talk will update you as to what now will be needed.

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Workplace Wellbeing Webinars

  • Tue 06 Sep – Tue 27 Sep
  • Online
    • Claire Russell, Mental Health in Business (MHIB) Ltd

The IIB is pleased to partner with Mental Health in Business (MHIB) Ltd, a leading workplace mental health education & training service provider, to provide a series of four 60 minute webinars during September. Each module begins at 12:00 on 6th, 13th, 20th and 27th September using Zoom. MHIB work closely with businesses to establish lasting change when it comes to mental health and wellbeing in the workplace. Our education, training and support programmes are in line with the latest government guidelines, ensuring that those businesses we work with are leading the way in employee mental health and wellbeing.

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Summer Networking Event

  • Thu 25 Aug 6:00 pm – 9:00 pm
  • Zero Degrees

The IIB invites you to our first post-pandemic Summer Networking Event, enjoying a drink in the sun! We have booked out the Tank Lounge at Zero Degrees, Bristol and have our own bar. We have access to the terrace and there is space for over 100 people. Tickets are £10 per person, which includes two drinks (usually £12). We look forward to welcoming you!

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Motor Legal Expenses Insurance

  • Thu 18 Aug 10:00 am – 11:00 am
  • Online
    • Bernard Thornton

Motor Legal Expenses (MLE) is a class of insurance frequently misunderstood, overlooked or dismissed altogether. For many claimants however, MLE can be a vital form of cover, and one which has changed significantly with the implementation of the Civil Liability Act in May 2021. This important legal instrument has made sweeping changes to the way both personal injury and ULR claims are handled and also how MLE is worded, priced and sold.

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Emotional Intelligence and Bias

  • Thu 11 Aug 12:00 pm – 1:00 pm
  • Online
    • Tony Duff, Zing365

Bias, we all have it! Building team culture that embraces diversity, different strengths, weakness, and experiences of all team members, begins with developing awareness of ourselves and what impacts we have on others. This session will help attendees to consider and build their emotional intelligence, considering any unconscious and cognitive bias. This session will help you to recognise bias and potentially how this can negatively impact teams and organisations.

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Hybrid Q&A with Jonathan Clark, Interim CEO of the CII and Hazel Richards, Chair of Bristol & Cheltenham PFS: The future of our membership

  • Tue 09 Aug 12:30 pm – 1:30 pm
  • Bristol Harbour Hotel

We are delighted to invite you to join us for an exclusive event - our first, hybrid lunchtime Q&A with senior representatives from the CII and PFS. Jonathan Clark, Interim CEO of the CII and Hazel Richards, Chair, of Bristol & Cheltenham PFS, form our panel to answer your questions. You can ask them directly about: • Proposed CII membership changes following the recent member consultation • The Professional Map – what does it mean for you? • The positive effect and outcomes it can have for you as a member • Any concerns you may have about what it means for you as a member You can familiarise yourself with the consultation outcomes and the CII Group’s emerging plans on the event page on our website, ahead of the Q&A. Lunch will be provided for those who join us in person. We hope you can join us.

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Bristol institute IF1 Overview

  • Tue 09 Aug 9:30 am – 4:30 pm
  • Online
    • Alan Chandler

The course will look at the best exam techniques to use to pass IF1. We will explore: • The different types of risk, • The U.K. market place • The six insurance principles of insurable interest, duty not to misrepresent/ fair presentation of risk, indemnity, proximate cause, subrogation and contribution • The legal and regulatory aspects of insurance

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Examination techniques

  • Thu 04 Aug 1:00 pm – 4:00 pm
  • Online
    • Alan Chandler

This three-hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.

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The Civil Liability Act Revisited

  • Thu 21 Jul 10:00 am – 11:00 am
  • Online
    • Bernard Thornton

The Civil Liability Act, introduced on 31 May 2021, brought about the biggest changes to RTA personal injury claims procedures in 30 years. Whilst it is still relatively early days, the Act has now had a little time to bed in and we look at its effects .

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An introduction to the insurance industry

  • Mon 11 Jul 1:00 pm – 4:00 pm
  • Online
    • Alan Chandler

This three-hour webinar (with a break in the middle) will be ideal for staff who are new or fairly new to the insurance industry, for those studying IF1 or for those who just want to get a better understanding of the main principles that underpin our industry.

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Financial awareness in insurance, what all brokers and underwriters should understand about company accounts

  • Thu 07 Jul 1:00 pm – 4:00 pm
  • Online
    • Alan Chandler

Covid-19 has forced the UK into a recession and understanding clients' accounts has never been more important for brokers and underwriters alike, with tremendous scrutiny now being put on clients' accounts, so account executives, account handlers and underwriters will need to understand the main terminology.

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BI covid claims – where are we now

  • Wed 06 Jul 10:00 am – 11:00 am
  • Online
    • Branko Bjelobaba

This webinar will provide an update post the Supreme Court Appeal judgment of 15 January 2021 and will focus on a number of various decisions made on complaints referred to the FOS, insurer statistics on claims payments, the Corbin & King v AXA High Court case (which they have decided not to appeal despite the fact that the judgment has gone against them) and the Stonegate pub chain action.

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An overview of Commercial package insurance

  • Fri 17 Jun 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

This webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover.

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Restoring Trust in Insurance by Improving Customer Service

  • Thu 16 Jun 10:00 am – 11:00 am
  • Online
    • Bernard Thornton

At a time when the public image of insurance has never been in a more intensive spotlight, this webinar looks at the joint issues of customer service and trust – inextricably linked and vital to the future prosperity of the insurance sector. Poor service is guaranteed to alienate customers at the best of times and recent events in the insurance world have led many to question the fundamental trust between insurers and their customers.

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How contract conditions can change the liability of an insured and why brokers must advise clients on this (1)

  • Tue 14 Jun 4:00 pm – 5:00 pm
  • Online
    • Alan Chandler

Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer.

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Commercial Property Insurance – What is actually covered in an All Risks wording?

  • Tue 07 Jun 12:00 pm – 1:00 pm
  • Online
    • Alan Chandler

This presentation explores what is covered in an 'All risks' Commercial Property wording which is not as wide as the title suggests! Brokers use the term ‘All Risks’ every single day but rarely stop to think about the full coverage they are offering. This webinar will enable staff to get under the bonnet of an All Risks wording and have more confidence in advising on this cover going forward.

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