
Previous event
Claims Handling in Commercial Insurance
Tuesday 18 February 2025, 12:00 pm - 1:00 pm
Online
Alan Chandler
CPD
This webinar delivered by Alan Chandler one of the leading presenters in the UK, looks at what a claims handler would look for in the event of a claim.
The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.
Learning Outcomes
Delegates will be able to:
- Understand how insurance claims operate.
- Understand the importance of early claims notification.
- Understand when an external outsourcer is usually appointed.
- Understand the obligations on both the insured and insurer in respect of a claim.
Venue
Online event

CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements. 1 hour CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/learning/cpd/.
Next
Tue 18 Feb 2025, 1:05 pm - 2:05 pm
Alan Tickner FCII, FIRM, Technical Insurance Trainer
CPD