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An Introduction to Handling Aviation Claims Through the Centuries
Thursday 19 February 2026, 10:30 am - 11:30 am
Online
Rachel Hickson, Senior Claims Specialist - Aviation, Space and Marine,, HDI UK and Ireland
CPD

Join Us for an Exclusive Session:
Discover how aviation claims have evolved over the past century with insights from Rachel Hickson, a seasoned expert with over 40 years in the industry. From early aviation losses to modern-day complexities, Rachel will share fascinating stories and lessons learned from her extensive experience as a claims broker, adjuster, and aviation loss specialist.
Why Attend?
- Gain historical perspective on aviation claims handling
- Learn about key market changes and trends
- Hear real-world examples from decades of experience
Learning Objectives
By the end of this session, participants will be able to:
- Understand the historical evolution of aviation claims handling
Explore how practices and processes have changed over the past century - Identify key market shifts and regulatory developments
Learn what drove major changes in aviation insurance and claims management. - Analyze real-world aviation loss scenarios
Gain insights from case studies and lessons learned from significant claims. - Recognize the role of brokers, adjusters, and insurers in complex claims
Understand how responsibilities and collaboration have evolved over time. - Apply historical perspectives to modern challenges
Learn how past experiences can inform current and future claims strategies.
Don’t miss this opportunity to deepen your understanding of aviation claims and connect with industry peers!
Venue
Online event

CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements. 1 hour CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/learning/cpd/.
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Thu 12 Feb 2026, 5:30 pm - 8:00 pm
Willis Towers Watson
Networking

