Major Losses and the First 30 Days

This webinar, Major Losses and the First 30 Days, will guide members through the critical early stages of managing significant insurance claims. It will explore the practical processes involved in handling large losses, highlight the impact of underinsurance on the claims journey, and offer insight into how to manage expectations for policyholders and other key stakeholders. Attendees will also learn how clear, consistent communication can support all parties through what is often a complex and challenging period.

Learning Objectives:

• To better understand the processes of dealing with large losses and managing expectations of policy holders and other interested parties
• To gain a better understanding of underinsurance and how it can impact a claim
• How good communication can help all parties during a complex difficult loss 

Speaker Biography:

Ian Johnston, MD - Lorega Solutions

With an agricultural background, being born and bred on the family farm and with a degree in Agricultural Business Management, Iain started his career in loss adjusting in 1997.

He joined Lorega in 2021 as an Adjuster and is currently the recently appointed Managing Director of Lorega Solutions Chartered Loss Adjusters. He is both ACII and ACILA qualified and has held the Chartered Loss Adjuster status since 2005.

Iain has dealt with a wide variety of claims including major losses and high net worth both in the UK and overseas. He’s an experienced CAT adjuster, notably involved in the handling of numerous multi- million-pound losses in Bangkok following the floods of 2011.

Online webinar via Zoom - Joining instructions sent via confirmation and reminder emails.