Intruder Alarm Signalling - big changes ahead

Thursday, 30 June 2022
11:00 am – 12:00 pm (UK time)
    • Martin Loose

This webinar will give a brief refresher on intruder alarm systems and what insurers will commonly expect. It will explain the changes that BT is planning for its networks, how these will impact on existing intruder alarms and what insurers' requirements for intruder alarm signalling will be in future.

The session is pitched at a level that those who are relatively inexperienced in property insurance matters will understand. However, it is primarily aimed at the more experienced insurance professional who needs to be updated on changes that will affect nearly all alarm systems.

Online Booking
To reserve your place for this event, please use our online booking system by clicking on the Book Now button below.

The session will be run using Zoom technology and a link to the meeting will be sent to delegates at the time of booking.

Learning Objectives
By the end of this session, attendees will be able to:

  • explain insurers' requirements for intruder alarm systems including those that are typically detailed in policy wordings as “Intruder Alarm Conditions”

  • explain BT's plan to switch off the PSTN (& ISTN) network and why this will affect most intruder alarms

  • describe the common types of intruder alarm signalling and their benefits and limitations

  • describe the new suites of signalling systems that have been rolled out by Redcare and Dual-Com in readiness for BT's PSTN (& ISTN) switch off plan

  • explain insurers' normal signalling requirements for new intruder alarm systems

About Our Speaker
Martin has more than 32 years’ experience within the Risk Control divisions of major commercial insurers (GRE and AXA). Until January 2019 he managed an operational team of surveyors, a role which included maintaining technical standards, staff development, regional technical support to underwriters and brokers as well as carrying out some property and business interruption surveys himself. He built up considerable experience as a presenter and trainer during his time at AXA.

Martin is now a self-employed consultant undertaking risk control surveys for insurance companies and brokers in the West Sussex area and providing technical and soft skills training to those in the insurance and associated industries.


Please note: This event is a regional collaboration between the local institutes in the area. Your booking details will be shared with the Insurance Institute of Sussex, which is acting as the host institute for this event.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at