Previous events

All previous events

CPD Diversity Webinar "Unconscious Bias" with Dr Pete Jones

  • Wed 14 Oct 12:00 pm – 1:00 pm
    • Dr Pete Jones

Unconscious biases are social stereotypes about certain groups of people that individuals form outside their own conscious awareness. This 1-hour webinar will raise awareness around Unconscious Bias in the workplace and wider business environment. Drawing strongly on the neuroscience evidence, and the research around ‘what works’, it aims to equip delegates with an insight into Unconscious Bias.

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Webinar - How to maximise opportunities in a Hard Market

  • Tue 13 Oct 3:00 pm – 4:00 pm
    • Alan Chandler

There have been hard markets before, there have been recessions before, but never have the two emerged with such force at the same time. Policyholders desperate for savings will be receiving the unwelcome news of significant premium increases. The door of client inertia will be swung wide open, presenting fantastic new business opportunities, as well as offering serious threats to renewal books. This webinar, delivered by Alan Chandler, one of the most popular insurance presenters in the UK, is a follow on from his incredibly well received presentation on why there will be a hard market called the Perfect Storm. Alan will explain what constitutes a hard market and ten things both brokers and underwriters need to do to maximise opportunities in these unique trading conditions. Many of the best brokers in the UK attribute their success to the last hard market of 2001. It became a turning point from which they never looked back. There will be big winners and losers again in 2020 just like there was 19 years ago.

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Webinar - Building Sustainable Lasting Legacies

  • Tue 29 Sep 10:00 am – 11:00 am
    • Anna Brooksbank, Time Investments

As every adviser knows, no two clients are the same. All will have very different goals and objectives, and understanding these are key when it comes to successful financial planning. In the context of legacy planning, it is also important to gain a true understanding of client’s individual beliefs, values and aspirations. For some clients, legacy planning may be primarily focused on ensuring that as much of their wealth as possible can be passed on to their loved ones. Others may be looking to use their investment power to make a wider positive change, seeking opportunities to invest in sectors that they know will be improving the world for generations to come.

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Webinar - Credit Hire - The What? How? When? and Who?

  • Thu 24 Sep 12:00 pm – 1:00 pm
    • Bernard Thornton

Overview Credit Hire has only been around for 30 years or so, but in that time it has become one of the most sensitive and polarising subjects in the general insurance market. Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public. This webinar looks at the development of credit hire, the legalities, and how the current market operates. It also includes some significant case studies and how the concept might develop in the future.

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Webinar - Manage your Fear and turn up with confidence

  • Tue 22 Sep 12:00 pm – 1:00 pm
    • Susan Heaton-Wright

Overview: There are situations where we are affected by fear; this could impact on our performance, or we could avoid taking up opportunities that could progress our career. In this powerful webinar, Susan shares techniques to understand and manage your fear so you can present the very best version of yourself in business situations. Using proven knowledge from Neuroscience as well as her experience as a professional musician, Susan delivers invaluable content.

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Webinar - Fire & Fury, when disaster struck: What happened next?

  • Tue 15 Sep 9:45 am – 3:15 pm
    • With support from, DAC Beachcroft

Following on from last year's successful regional seminar, we're pleased to announce the second chapter focusing on the civil, fraud and criminal aspects of the disaster case-study. It promises to be a fascinating session, culminating in a mock-trial

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Business Interruption Insurance - all you need to know, explained in plain English - Webinar

  • Thu 20 Aug 4:00 pm – 5:00 pm
    • Alan Chandler, Alan Chandler Training

Following the Arbory case, brokers are highly vulnerable to professional Indemnity claims due to inappropriate advice around BI insurance. One of the problems is that an accountants Gross Profit is different from insurance Gross Profit and policies could easily be set up incorrectly unless this distinction is understood. This webinar will help you get this right. Presented by Alan Chandler, one of the UK's most popular insurance presenters, Alan will take this opportunity to run through how business interruption insurance should be correctly set up. Alan will lift the myths away from Bi and show how, in his easy to understand style, you can get this cover on a correct footing going forward. This presentation will be applicable for brokers, underwriters, claims staff and loss adjusters.

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The Rise of Errors and Omission Claims Against Brokers and why Broker PI Premiums are Soaring

  • Thu 02 Jul 2:00 pm – 3:00 pm
    • Alan Chandler, Alan Chandler Training

Broker Professional Indemnity premiums are in many cases doubling which reflect the fact that Pi underwriters believe the possibility of claims against brokers has never been higher. This presentation will explore why the amount of errors and omission claims against brokers are on the increase and how these can potentially be mitigated. Various new pieces of legislation including the brokers duty under the Insurance Act 2015, GDPR and the Insurance Distribution Directive are making brokers more vulnerable than ever, which coupled with increased litigation in society, increased client expectations and ever higher regulatory demands mean that brokers cannot continue to do what they have always done, far more proactivity is required. Alan Chandler who is widely regarded as one of the leading trainers and presenters within the UK will provide a number of examples of how the tide of litigation is turning against insurance brokers and what they need to do to mitigate their E&O risks.

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The Supreme Court on Vicarious Liability - Have we reached the final destination? **Webinar**

  • Thu 25 Jun 12:00 pm – 1:00 pm
    • Jeff Heasman, Insurance Upskill

On 1 April 2020, the Supreme Court handed down its judgments in two highly important cases for employers and the insurance industry: Various Claimants v Barclays Bank and Various Claimants v Morrisons. The Court of Appeal had held Barclays to be vicariously liable for the actions of an independent contractor and Morrisons liable for a major data breach committed by a rogue employee who was subsequently sentenced to prison. The Supreme Court has overturned both decisions.

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The Commercial Courts Process or “ How Do I Sue My Insurer “ **Webinar**

  • Wed 10 Jun 11:00 am – 12:00 pm
    • Sarah Pether, Andrew Jackson Solicitors

One of the issues that has arisen recently in the general insurance sector is that of uncertainty around cover for Covid losses. No-one likes uncertainty, and press reports have suggested that some big-name insurers could face legal action from policyholders if claims are rejected or delays prolonged.

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Annual Golf Day

  • Wed 03 Jun 11:00 am – 6:00 pm
  • Bishop Auckland Golf Club

We are delighted to confirm our Annual Golf Day for 2020 Cost £29.50 per person which will cover: • Welcome Bacon Rolls / coffee before tee off • 18 holes using the Stableford scoring method • Meal afterwards • Prizes for First and Second places, longest drive & closest to the pin • CII Members, Non members and guests all welcome Tee Off times from 11.00am. Payment to be please made before the event. Please invite work colleagues who you feel may be interested in this event, as all welcome. For further information, please contact E, or Tel 01642 062825, Mobile 07730 664741

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Webinar - Recession Proof - Managing Your Career In Difficult Times

  • Wed 20 May 12:00 pm – 1:30 pm
    • Sarah Stoddart-Burrows, Thrive Coaching

This topic should appeal to a broad range of members (whether PFS or General Insurance) with a focus on equipping them with practical business skills that they can apply immediately in their day-today working lives.

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An Insight into Professional Negligence Claims

  • Wed 19 Feb 12:30 pm – 1:30 pm
  • Eaglescliffe Golf Club
    • Jonathan Watmough, Keystone Law

Like it or not, negligence claims have become part and parcel of professional life. In this talk, Jonathan Watmough of Keystone Law explains: • How claims arise • How, in practice, claims are conducted • The funding available for claims • The legal issues / principles that arise • Steps that can be taken to avoid claims Please email to confirm your place

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Annual Quiz Night 2020

  • Thu 13 Feb 7:30 pm – 11:00 pm
  • Coulby Newham Motor Club

Everyone ( members, friends and family ) is invited to our Annual Quiz A great nights entertainment guaranteed with your Quiz Master this year being Tim Allen General Knowledge, Entertainment, Music, Sport and more… Come and give it a go and have the chance to win some GREAT PRIZES! It would be wonderful to see all the usual faces - plus some new ones please, especially any PFS members or colleagues from brokers, insurers and suppliers who have never experienced the fun of a Middlesbrough Insurance Institute social evening... Please reply to us us at: to confirm your place and advise us if you require the vegetarian food option. Contact Richard Yale if any questions on 01325 347221

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Vehicle Fire Investigation by Charlie Gardner

  • Wed 27 Nov 12:30 pm – 1:30 pm
  • Eaglescliffe Golf Club

Presenter: Dr Charlie Gardner – Burgoynes This presentation will discuss aspects relevant to the forensic investigation of vehicle fires with reference to current trends, research and case studies. • Fire statistics • Vehicle fire basics • Recent research – car park fires, HRR • Case studies Please confirm your attendance by emailing us at or, reply to this email, so that we can get an idea of numbers for catering etc

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The Gender Pensions Gap / Insuring Women’s Futures – Presentation *** Cancelled ***

  • Wed 13 Nov 12:30 pm – 1:30 pm
  • Eaglescliffe Golf Club

This talk is just a small part of Insuring Women’s Futures programme established by the Chartered Insurance Institute to improve public trust in insurance and personal finance. The programme aims to improve the profession’s relationship with women, and to find ways to better support women’s financial resilience needs. The Pension Gender Gap is small part of this programme. With our awareness of the subject matter and your help we could bridge this gap and improve retirement outcomes for all.

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Mental Health in the Workplace Training CPD Seminar

  • Wed 23 Oct 12:30 pm – 1:30 pm
  • Eaglescliffe Golf Club

Following on from the success of last year’s CPD Seminar on the subject of the Awareness of Mental Health in the workplace and recognising signs and symptoms and benefits of having mental health first aiders, we are pleased to announce that our next CPD event will be the follow on to this and will be presented by Imogen Hamblin, Associate Solicitor at Thrive Law in Leeds who works alongside Jodie Hill who presented last year’s seminar.

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Annual Dinner 2019

  • Fri 11 Oct 6:45 pm – 12:30 am
  • Leonardo Hotel

The Annual Dinner is the most prestigious event on the Institute's calendar, bringing together local insurance profession employers and employees (past and present). It not only presents an opportunity for you to network and catch up with fellow colleagues and friends but also allows you to demonstrate your continuing support for your local Institute and the work it does to support local professionals.

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Cargo Insurance & Cargo Liability Insurance

  • Wed 02 Oct 12:00 pm – 2:00 pm
  • Eaglescliffe Golf Club

Presented by Andrew Peers, the Senior Underwriter at TT Club Topics covered include: 1. What is the difference between cargo insurance and cargo liability insurance? 2. Who needs each of the above? 3. What’s important for cargo liability insurance?

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'Fire and Fury' - when disaster strikes have you really got it all covered? North East Institutes Seminar 2019

  • Tue 24 Sep 10:30 am – 3:00 pm
  • Wetherby Racecourse

The 2019 North East Local Institutes Seminar looks at a real-life scenario, with contributions from experts on Liability, Business Interruption, Key Man Protection, HSE Investigation, Material Damage and more. BOOK NOW

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