Events
Forthcoming events

Memorabilia
Collecting things is something humans have always done – from interesting pebbles to glamorous diamonds! It’s a natural urge that many of us experience. Collecting memorabilia has become very fashionable, but what is valuable, and what advice and guidance should a client be offered?
The webinar looks at recent cases, and shares memorable examples that can be used to help clients understand their risk. There will also be the opportunity to ask questions (anonymously or otherwise).
Fri 23 May 12:00 pm – 1:00 pm
Rachel Doerr, Doerr Dallas

The Changing Ogden Rate and How Liability Rates will Reduce as a Result
The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing.
The Ogden rate is used by courts to increase or decrease large personal injury liability claims. It was one of the main reasons why the market went so hard in recent years when the rate started loading liability settlements, and it will be one of the man reasons why we will now go into a softer market due to the fact it will start discounting liability settlements.
The Ogden rate will mean good news for insurers. Will they be passing their savings onto their policyholders? Well, that will depend on how well brokers understand Ogden.
This presentation will be delivered by Alan Chandler, Chartered Insurer, one of the most popular presenters in the UK, and he will explain what the Ogden rate is and how it affects liability settlements.
Fri 22 Aug 1:00 pm – 2:00 pm
Alan Chandler,

What causes a market cycle and are we heading into a soft market in 2025?
Hard markets usually last around a maximum of three years and this latest one started in 2020.
This presentation, delivered by Alan Chandler one of the UK’s most popular presenters, looks at what causes market cycles in the insurance industry and what is likely to occur during 2025.
Alan correctly called the hard market in 2020, providing a presentation on the seven reasons why the market would harden. Rates have now got much higher; investment returns are now at very healthy levels and underwriting in the UK looks a lot better proposition than it did back in 2020. New entrants will be attracted to the market and existing players will look to expand capacity to take advantage of the current favourable investment conditions.
Rates will not crumble over night, but Alan predicts 2025 will see a change in demand and supply, where Insurers will have to start having to fight for more for business, and there will need to be a change in the way insurers operate.
Alan will also explore how brokers and underwriters can be successful in a softening market. Brokers have a fiduciary duty, and this means insurers cannot ask brokers to be loyal without also providing genuine benefits at renewal for the policyholder.
Whilst many people will not want to see the hard market end, history tells us it will, and not mentioning it will not stop a soft market cycle starting. This presentation will equip you for the change in the market that is on its way.
Thu 04 Sep 12:00 pm – 1:00 pm
Alan Chandler,

Annual Dinner 2025: SAVE THE DATE
The Insurance Institute of Perth and Dundee are happy to announce the 2025 Dinner will be taking place on Friday 19th September at Murrayshall Country Estate, Scone. The evening will commence at 6.45pm.
Save the date in your calendar, until tickets become available!
Fri 19 Sep 6:45 pm – 12:00 pm
Murrayshall Country Estate and Golf Club

Critical Business Interruption Learnings for Brokers, Infinity Reliance Judgement
One of the most important judgements in recent times relating to Bi insurance was made in the Infinity Reliance case, and brokers who fail to change their proceedings risk large Pi claims against them going forward.
This case has shown brokers are very exposed to the following three areas:
1. If indemnity wordings are used rather than declaration linked.
2. Any broker guidance note must reflect the actual policy wording.
3. AICOW must be discussed when there are unusual exposures.
Average was applied by Aviva to the Bi claim following a large loss, and the broker was held liable for most of the shortfall, which was nearly £3m, due to their failure on the above three points.
This webinar, presented by Alan Chandler, one of the most popular presenters in the UK, looks to understand how brokers are exposed following this judgement and how to take practical steps to ensure the right procedures to mitigate these exposures.
This webinar is a must for all broking staff and has significant relevance for underwriters and claims staff also.
Thu 30 Oct 1:00 pm – 2:00 pm
Alan Chandler,

The Rise of Errors And Omission Claims Against Brokers And How These Can Be Mitigated
This presentation will explore why the number of errors and omission claims against brokers are on the increase and how these can potentially be mitigated.
Ask a Pi solicitor which Pi claims are the easiest to deal with, and they nearly always say broker Pi claims because you just must settle! – brokers time and again fail to professionally train staff and record key things in a correct manner, meaning that when these claims go to court there is often no defence.
Mon 10 Nov 1:00 pm – 2:00 pm
Alan Chandler,
Previous events

Understanding Cyber Insurance: Coverage, Policy Response, and Common Pitfalls
Join us for a presentation designed specifically for insurance professionals eager to enhance their knowledge of cyber insurance.
This engaging session will provide a comprehensive overview of what cyber insurance is and the types of coverage it offers. You'll gain insights into how policies respond to cyber incidents and learn about common mistakes that can affect coverage. Additionally, we'll discuss effective strategies organisations can implement to reduce their risk of experiencing a cyber incident. Finally, there will be an open floor for any other business, allowing for further questions and discussions.
Wed 14 May 12:00 pm – 1:00 pm
George Thomas, Aviva

Underinsurance in Home Contents
This webinar explains why underinsurance in home contents is so prevalent, and provides practical tips/tools to address it.
Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are underinsured. Unfortunately, the same is often true for the contents in those homes.
Mon 28 Apr 11:00 am – 12:00 pm
Rachel Doerr, Doerr Dallas Valuations
Annual General Meeting 2025
We need you! To get down to our AGM...
Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year.
If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved.
Book your place today.
Tue 18 Mar 4:00 pm – 5:00 pm
Aviva Insurance

Financial Crime
Learn about Financial Crime, how to identify suspicious activity and reducing your risk exposure from Rob Hirst, Aviva's Financial Crime Business Partner.
Thu 13 Mar 12:00 pm – 1:00 pm
Online

Free Wine Tasting Event & CPD - Moving Beyond Labels
What can wine can teach us about Diversity and Inclusion?
There are many links between the world of wine and a good strategy for diversity and inclusion in the workplace and society as a whole. Wines and humans share the same basic structures but are unique in their own way. Like labelling in society, people tend to make judgements about wines based on labels but in fact wine tasting requires us to notice characteristics and to reflect on our experience and this is exactly the same strategy that helps to encourage diversity and inclusion.
By tasting 5 different wines from Spain and Portugal, we will learn how to move beyond labels and relate this to diversity and inclusion both in the workplace and society as a whole.
Thu 27 Feb 5:30 pm – 8:00 pm
Jeff Heasman, Insurance Upskill

A non-techie intro to GenAI (PFS Member registration)
This is the first in a series of Artificial Intelligence (AI) related Webinar's with AI expert Heather Murray.
Are you finding that some of your team are really into AI, others are reluctant or apprehensive?
This energising and motivational introduction will explain what generative AI is, and give some very
entertaining and engaging demos of what’s possible.
Please note this registration is for PFS members, a separate registration is available for GI members.
Mon 17 Feb 10:00 am – 11:00 am
Heather Murray, AI for Non-Techies