Events

Anyone wishing to join to see what we get up to is welcome. Please email venetia.hallam@thmarch.co.uk to register your interest. Meetings are usually conducted online via Zoom, although in person contingents are occasionally hosted in person at both Yelverton, Devon and Truro, Cornwall.

The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing. The Ogden rate is used by courts to increase or decrease large personal injury liability claims. It was one of the main reasons why the market went so hard in recent years when the rate started loading liability settlements, and it will be one of the man reasons why we will now go into a softer market due to the fact it will start discounting liability settlements from 10 January 2025. The Ogden rate will mean a happy new year for insurers. Will they be passing their savings onto their policyholders? well that will depend on how well brokers understand Ogden. This presentation will be delivered by Alan Chandler, Chartered Insurer, one of the most popular presenters in the UK, and he will explain what the Ogden rate is and how it affects liability settlements.

This session introduces key concepts from positive psychology and explores practical applications for increasing happiness, engagement, and fulfilment in the workplace.

Is your firm meeting the FCA’s expectations? This session will focus on the FCA’s rules and requirements around Vulnerability through a Consumer Duty lens. The regulator has had this on their agenda for a long time now and has made it clear that firms should, by now, have made a practical shift towards ensuring those customers most susceptible to harm are receiving good outcomes. The FCA expects firms to understand and respond to the needs of customers in vulnerable circumstances, delivering outcomes as good as those that others receive. It should be no surprise that this subject is very topical. Very recently the FCA announced a review into how firms are acting in response to the needs of vulnerable customers, and initial findings are expected to be shared at the end of 2024. So, it goes without saying that firms should constantly have this on their radar!

The issues of digital trust and responsible AI are amongst the most important issues facing the insurance industry. But what do we mean by digital trust and responsible AI? How does trust manifest itself in an increasingly digital and automated world? This webinar will address these critical issues and offer suggestions on what companies and individuals need to be doing now to ensure we do all we can to win customer trust and implement AI in a responsible way.

In this webinar we will undertake a comprehensive overview of the key aspects of insurance law. From the duties and obligations of brokers, underwriters and policyholders, through to key legislation and case law that applies throughout client journey, from proposals and disclosure through to claims and payments. This webinar will be of great help to anyone working with in the insurance industry and especially anyone studying the CII´s MO5 module.