Forthcoming events

This month

Webinar: Dealing correctly with Vulnerable Customers

  • Fri 15 Jul 12:00 pm – 1:00 pm
    • Alan Chandler ACII

The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact many Insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurer has loaded rates at renewal. Some of the UK's largest institutions have been guilty of proactively targeting these individuals and the regulator has had enough of Insurers and brokers balancing their books on the most vulnerable in our society. Alan Chandler, Chartered Insurer, who is widely regarded as one of the top insurance trainers in the UK will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA define vulnerable customer, the measures all firms are expected to put in place and how the requirements on all firms are changing to make sure the most vulnerable are protected going forward. This continues to be a hot topic for the regulator and failure to comply leaves firms open to disciplinary measures from the regulator.

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Webinar - Emerging Risks - Issues that are changing the insurance industry

  • Wed 27 Jul 1:30 pm – 2:30 pm
    • Diane Jenkins BA(Hons), ACII, Chartered Insurance Broker, Nick Thomas and Associates

Use of AI • Implications for insurers • Use of AI by insurers Autonomous vehicles • Insurance implications ESG issues • Climate Change – new insurance solutions, reporting and mitigation • Well-being – employees, diversity • Social responsibility • Geo-political issues – effect on insurance

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All forthcoming events

Webinar: A plain English overview of construction (contractors) insurance

  • Wed 03 Aug 12:00 pm – 1:00 pm
    • Alan Chandler ACII

From small builder to plumbers through to large building firms there are an increasing number of contractors needing insurance often due to the fact that building firms now take on contractors rather than employees. These contractors need professional guidance on their insurance needs and this presentation will outline the main factors to be taken into account. As an example, would a small building firm really understand the difference between labour-only and Bona-fide sub-contractors, if they do not have a broker they are in big trouble as the Insurance Act 2015 says they must make a fair presentation of risk, without help how do they do this? The presentation, delivered by Alan Chandler one of the most popular insurance presenters in the UK, will look at the main insurance needs of a contractor. The webinar will include looking at contract works cover, understanding contractor liability cover including non-negligence cover, understanding the Business Interruption cover including understanding how to add fines and damages to the contractors’ policy and why current limits of indemnity are often not sufficient. The contractors sector will suffer badly from the hardening market and this presentation will look at how you can best get your clients’ needs correctly arranged.

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Webinar: Motor Insurance - all you need to know in a nutshell

  • Thu 11 Aug 12:00 pm – 1:00 pm
    • Alan Chandler ACII

We all purchase motor insurance for ourselves and most brokers place it for their clients in some shape way or form, but how much do we really know about motor insurance. It has become so automated that many broker and insurer staff have forgotten the details of the cover, and some have never even been taught about the coverage, well this is opportunity to refresh and learn about this essential cover. A generation back most people's first taste of insurance was writing out cover notes and working through manual rating guides forcing staff to understand component parts of motor cover. This has now been replaced by big data and automation meaning less and less people have retained knowledge of this key cover. This webinar is presented by Alan Chandler one of the most popular insurance presenters in the UK. Alan will go through the key component parts of a motor policy and it will include looking at what is actually covered under the main cover options. Alan will also explore how rating is evolving with big data which will transform the way motor insurance is rated.

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Webinar - Business Interruption extensions – post-Covid litigation

  • Wed 17 Aug 10:00 am – 11:00 am
    • Diane Jenkins BA(Hons), ACII, Chartered Insurance Broker, Nick Thomas and Associates

This Business Interruption insurance session looks at how the main extensions to a BI policy apply and the wording issues that have led to the Covid claim litigation. Key BI extensions – what they cover, how they ‘fit’ with wording, underwriting issues • Suppliers • Customers • Loss of attraction(murder/suicide) • Third party premises • Utilities/Terminal ends • Prevention of access – damage/non-damage • Fines/damages Limits and Post-Covid litigation

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Plymouth Fireworks Championship Boat Cruise

  • Wed 17 Aug 7:30 pm – 10:30 pm

Join us on the Plymouth Venturer for a great night of unrivalled views of the first displays! This event is open to your friends and family too. We will also be delivering our Annual CII & PFS awards! The boat is fully equipped with a licensed bar and toilet facilities, heated saloon area and comfortable seating. There is also plenty of room to stroll around the open front, rear and large upper deck. Prices; Adult: £16 Child 5 - 15: £10 Child under 5: Free Please note that this event is non refundable. If you are unable to attend on the day, tickets are transferrable upon prior agreement with us. Children must be accompanied by an adult. Snacks and refreshments will be available to be purchased from the onboard bar. To make payment, please send the payment via bank transfer using the details below and putting your full name followed by fireworks as the reference: Account Name: THE INSURANCE INSTITUTE OF PLYMOUTH AND CORNWALL SORT CODE: 54-41-12 ACCOUNT NO: 53172353

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Webinar: BI covid claims – where are we now?

  • Thu 18 Aug 10:00 am – 11:00 am
    • Branko Bjelobaba FCII

This webinar will provide an update post the Supreme Court Appeal judgment of 15 January 2021 and will focus on a number of various decisions made on complaints referred to the FOS, insurer statistics on claims payments, courts cases including: Corbin & King v AXA (which they have decided not to appeal), Stonegate pub chain action, Greggs and several others. The FCA originally considered some 370,000 insureds have bought this cover from around 60 different insurers and the FOS does not appear to be over-stretching the reach of the judgment (but there is an interesting 26 page decision over an Allianz insured with a covid on the premises claim having been allowed). At the same time it will remind brokers, all of whom will have arranged these policies for clients, to encourage them to robustly reassess their advice process under ICOBS and their overriding professional duty to clients thus ensuring they are not blamed for having sold policies that have not fully catered for the needs of clients (and it is clear that a number of brokers have faced negligence actions incl a current one against Pound Gates). Plus we will look at whether you need covid to be covered under your PI policy going forward and what could happen if you don’t.

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