Previous events
All previous events
Vulnerable Clients - Cornwall
The FCA have found following a thematic review that Vulnerable Customers are often not treated fairly. In fact, many insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurers has loaded rates at renewal. Some of the UK’s largest institutions have been guilty of proactively targeting these individuals and the regulator has had enough of insurers and brokers balancing their books on the most vulnerable in society.
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Plymouth Fireworks Championships
Join us for the 1st night of the annual Fireworks Championships held on Plymouth Hoe. Plymouth Venturer, Plymouth Boat Hire's newest and largest vessel, will be taking group bookings for the evening. With plenty of covered seating, toilet facilities and a licensed bar, it is set to be a great night with unrivalled views of the best fireworks display the UK has to offer. Tickets; Adult - £15 Child 5- 15 - £10 Under 5's - Free
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1 on 1 Training - Exam Specific
An opportunity to have a one to one with a CII examiner who will guide you on how to best pass your next CII examination
View event detailsGDPR Presentation
The General Data Protection Regulation (GDPR) will be replacing the Data Protection Act in May and will have wide ramifications for all firms within the insurance sector and society as a whole.
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MO5 Training Day
The day will be run by Alan Chandler, Chartered Insurer Alan was previously an operations and project manager in three large global companies before setting up his own Training Company 10 years ago (www.alanchandler.co.uk). In that time he has taken more than 1000 people to ACII, trained national prize winners in most CII subjects including MO5 and has been a CII examiner. Topics covered in the day will include; •Civil and criminal law and the UK court system •Legal personality •The main torts and how they occur •The main principles underpinning the law of contract and agency •Making sure there is a clear understanding of insurable interest, misrepresentation /fair presentation of risk , proximate cause, indemnity, contribution, subrogation and looking at policy terms and conditions. •We will discuss the main statutes and case law that are likely to arise •We will look at how best to do the coursework •Finally we will do a mock Multiple choice exam to prepare all candidates for this part of the exam
View event detailsJoint Professions' Networking Goup - 13th March 2018
The JPNG is a networking group exclusively for members of the local professions. Speaker: Donna Kehoe Bank of England Agent for the South West 'Outlook for the UK Economy - 2018' £15 per person Includes welcome drink and canapes.
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CII and PFS Annual Dinner - SOLD OUT!
*SOLD OUT* Plymouth and Cornwall Insurance Institute and Personal Finance Society are pleased to announce that the annual black tie dinner has been booked for Friday 3rd November 2017.
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The Practicalities of Trust – Improving the Ethical Side of your Decision Making
We are all good people, but when it comes to ethics and ‘doing the right thing’, do we always make good decisions? What does ‘a good decision’ look like from an ethical perspective, and how do we translate that into the everyday world of insurance? I’ll be exploring the ethical side of decision making, using typical insurance activities as a backdrop, and looking at practical steps we can all take to be that bit better at it next time round. And as we all work in teams and firms, I’ll go on to look at the role that ethics plays in leadership and at how to lift the ethical performance of the people we lead.
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Household/Motor Claims Handling
Household and Private Motor Insurance Claims This presentational workshop is suitable for those already working within a claims environment who wish to increase their technical knowledge of handling household and private motor insurance claims. This workshop will supplement the real-life experience of handling claims day-to-day.
View event detailsCommercial Claims Handling
This half day interactive workshop for those who already have some experience in Commercial insurance claims and will include opportunities for discussion and application of knowledge using case studies. In addition to the main topics, the workshop will review the fundamental aspects of Commercial Claims handling.
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RO1 (Financial Services, Regulation and Ethics) Revision Day
To support you in your revision for the RO1 Financial Services Regulation and Ethics Exam, this 1 Day Revision Course will focus on the key learning outcomes from the syllabus.
View event detailsLiability, Ogden Tables and D&O
A Day of Liability Made up of 3 individual sessions on a variety of liability related topics
View event detailsAnnual General Meeting
Hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members.
View event detailsM92 Study Day
This full day revision course guides students through the technical aspects of the learning objectives and provides explanations and guidance to enhance the delegates' study of the course materials and preparation for the coursework and examination. Lunch will be provided.
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Workplace Coaching and Mentoring Workshop
Mentoring and coaching are often terms that are misunderstood and undervalued. Effective coaching and mentoring can make a major difference to staff retention and motivation. This hints and tips workshop will give you the knowledge and skills you need to support your workforce to develop and grow, which in turn will improve performance and allow you to get on with your own role.
View event detailsGetting Your Act Together
The Insurance Act 2015 is arguably the most important piece of legislation to impact on the industry in over a century. There has been much said about the technical aspects of the new law but little training, if any, has been devoted towards the soft skills that insurance professionals will need to improve in order to comply with its key provisions.
View event detailsAn Introduction to Negotiation Skills for Professionals
Good negotiation skills are crucial to many different roles within the insurance industry and though we may not realise it, most of our day-to-day work centres around negotiations. This is an interactive and fun session that introduces the key elements of good negotiation skills specific to our industry.
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