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Giving and Receiving Feedback
Tuesday 21 October 2025, 12:00 pm - 1:00 pm
Melissa Kidd, Motem Ltd
CPD
Giving and Receiving Feedback
Many managers find delivering feedback one of the hardest areas of their job. They know that if it’s delivered poorly, it can be demotivating. If it’s withheld, progress can slow, frustrations can rise and relationships can breakdown. And yet when delivered well, it can strengthen relationships and increase productivity and performance.
By the end of this session, participants will be able to:
- Prepare effectively for delivering feedback
- Recognise the two ingredients needed to create psychological safety so that the message can be heard in the right way
- Use a range of frameworks to structure the message
- Address or uncover resistance to the feedback
- Identify 6 tips for taking feedback well
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements. 1 hour CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/learning/cpd/.
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Thu 9 Oct 2025, 9:00 am - 3:00 pm
Novotel Leeds
CPD