Problem Solving and Decision Making

Overview: 

Problem solving and decision making is central to working effectively. This session will help with looking at ways to identify, clarify and solve problems by using a range of practical tools and techniques, and interpersonal skills.

Learning Objectives:

 - Describe the key elements in effective problem solving and decision making             

-  Select and use practical tools for defining, clarifying and solving problems                     

- Draw on a range of interpersonal skills and techniques to promote effective problem solving