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This month
WEBINAR - ESG and the FCA
As interest in Environmental, Social and Governance (ESG) continues to grow, so does the need for sector specific regulation and reporting requirements. In November 2022 the FCA announced their refreshed ESG Strategy with the aim to “support the financial sector in driving positive change”. In this webinar we will explore the implications this has for the insurance sector and regulated firms, and what it may mean for future Regulation.
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WEBINAR - Cyber Insurance - An Introduction
Cyber Insurance is fast becoming an essential insurance cover for those who run business. This course aims to demystify some of the language used and look at the kind of events that can happen. We will look at the elements of cover that fall within this subject as well as some of the underwriting concerns. We will use real life examples of what can go wrong and how a cyber insurance policy can offer both protection & peace of mind. This is an introduction course which will be suitable for anyone who wants to understand more about the subject to feel confident in discussing with their clients.
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Cocktail Making - Get to know your Local Institute Council - Thursday 13th November 2025
A fun few hours of learning the art of cocktail making and sampling your own work! All the following at a reduced price of £20 per head. Tutored by skilful, qualified cocktail makers in the popular Be At One Cocktail Bar in the Hub Milton Keynes, you will: - receive a welcome drink on arrival - make and sample 2 cocktails or mocktails Book soon as this was very popular when we ran it 2 years ago.
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WEBINAR - General Insurance Market Update
• Understand how the Supreme Court decision impacts BI in the future. • Be aware of key market developments and their practical implications for brokers and insurers. • Be aware of market innovations and their potential use for clients
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The missed opportunity on business leads - how UK employment trends are changing yet the financial services sector is lagging behind in its offerings
During the last twenty years there has never been more changes in employment trends in the UK - yet in many cases the insurance industry has been slow to change. This presentation will point out the business opportunities that have arisen due to these changing trends and why they have often been missed. Small business numbers have increased by 2.2 million since 2000! Many more people are now working from home, many more people are now giving advice, many immigrant groups have arrived to provide valuable skills - the demand for commercial insurance products has changed dramatically, but in many cases the policies and sales processes offered are still stuck in the last century! The insurance industry has often been slow to respond to changes in demand and this presentation looks at how employment practices have changed and will continue to change dramatically, and how brokers could increase remuneration if they start amending their processes to make them line up more accurately with the needs of the changing employment sector. The FCA estimate that 40% of SME's are under insured and at the end of 2024 around 80% did not have any cyber cover at all. There will be stacks of interesting facts and figures in this presentation that will get intermediaries and insurers thinking about whether they are making the most of the business opportunities brought about by changing employment trends within the UK.
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WEBINAR - Rest, Recover & Recharge
Failing to prioritise our Rest, Recovery & Recharge has many consequences.
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WEBINAR - Public Speaking
Public Speaking is something many people avoid at whatever cost. Glossophobia, or speech anxiety, is the fear of public speaking and it is one of the most common everyday worries in the UK – affecting around 77% of people in the UK. For ambitious people, being able to step up and speak is an essential skill. Using the SuperStar Communicator™ Methodology and my experience and expertise as an international speaker, I will provide invaluable support to develop your public speaking skills so you will be more confident when speaking.
View event detailsA plain English overview of reinsurance, including how reinsurance premiums affect the price charged to policyholders.
Reinsurance premium increases have been one of the most significant causes of the current hard market for policyholders, it will also change cover offerings in a soft market, and that is why it is essential that all brokers, underwriters, and claims staff have a basic overview of how reinsurance operates. This webinar will be presented by Alan Chandler, one of the most popular speakers in the UK. Alan will explain why reinsurance is so essential, the different types of reinsurance and how reinsurance can significantly affect policyholder’s premium and cover.
View event detailsWEBINAR - Retail Sector Focus
• Understand the key issues facing the sector • Identify specific insurance solutions for the sector • Be aware of insurance market issues for the sector
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WEBINAR - World Mental Health Day
World Mental Health Day, observed annually on October 10th, is a global initiative established in 1992 by the World Federation for Mental Health to raise awareness about mental health issues and advocate for better mental health care worldwide.
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Enabling Womens Careers - Sieze your day for Success!
This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for women and their allies within all levels of PFS and CII. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
View event detailsWEBINAR - Manage your Fear and Show up with Confidence
Being able to manage your fear and show up with confidence is essential for career development. Fear could prevent you from showing up with confidence for meetings, your career development and your credibility. In this powerful masterclass, Susan shares techniques to understand and manage your fear so you can present the very best version of yourself in business situations.
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MK Pride Festival 2025 Campbell Park
We are delighted to announce that the Insurance Institute of Bedford and Milton Keynes will be participating in this vibrant celebration of love and diversity at the Milton Keynes Pride Festival at Campbell Park Overgate, Milton Keynes MK9 4AD. The CII is actively encouraging members to support equality, diversity and inclusion. Join us and don’t miss out on the fun and festivities! No registration or booking required, just come along and support the event.
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WEBINAR - Insurance Principles
The 6 insurance principles are the foundations of insurance. The main concepts underpin all insurance interactions ensuring that the business of insurance is fair and equitable for all. This one hour course takes a look at each of the principles in turn and how they relate to the insurance contract & claims that may arise. This course is suitable as a taster for those new to insurance who wish to better understand how insurance works in the world today.
View event detailsWEBINAR - How to Avoid Claims Related Complaints
• Deal with FNOL contact in the most efficient and empathetic way • Understand the benefits and personalised approach to telephone contact as the primary means of communicating with customers • Ensuring that system generated diary events to update other parties are not neglected or moved on in preference to dealing with customer communications • Proactively manage and maintain the expectations of customers who have made claims throughout the process
View event detailsWEBINAR - Building Barriers to Burnout & Bridges to Brilliance
A report from Deloitte suggests that 77% of employees have experienced burnout at their current job. This workshop will empower you as an individual and an organisation to prevent, recognise and overcome burnout.
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Enabling Womens Careers - Confidence, Calm and Courage - Thriving beyond your comfort zone
In this workshop we are going to take a dive into Confidence Calm and Courage and exploring what might be holding us back and how we can all thrive beyond our comfort zones. This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
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Understanding the Market Cycle
What causes a market cycle and are we heading into a soft market in 2025? Hard markets usually last around a maximum of three years and this latest one started in 2020. This presentation, delivered by Alan Chandler one of the UK’s most popular presenters, looks at what causes market cycles in the insurance industry and what is likely to occur in 2025.
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Hops and Risk: what the evolution of beer teaches us about innovation in insurance
Join us for this Face to Face session where this fun and interactive session explores how centuries of brewing innovation, from monastic traditions to craft revolutions, mirror the forces reshaping the insurance industry today. By tasting 5 different beers, we will analyse how brewers have responded to cultural shifts, technology, regulation, and consumer demands and what insurance professionals can take as valuable lessons for designing resilient, customer-centric innovations.
View event detailsWEBINAR - Social Selling and Virtual Networking
• Understand the importance of networking in the business world • Understand the change in dynamic between buyer and seller and the implications for sales prospecting • Understand how to set yourself up on LinkedIn, and best practices for getting started • Understand where to use social media and when to step outside and develop a more direct relationship • Best practice tips and advice for the effective use of social media (specifically LinkedIn) for networking and new business acquisition
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