IDD – Claims Handling

Monday, 04 March 2024
12:30 pm – 1:30 pm (UK time)
    • Jen Yeates
IDD – Claims Handling This course is designed to give an insight into claims handling and the various parties involved during the claims journey.
During the session, we will look at the different ways in which indemnity can be applied, and how Insurers can recover their outlay, along with common reasons for declinatures.
We will also look at the regulatory and legislative environment that impacts claims handling.
Understand the legal requirements for an insurance claim to be made.
Recognise the different parties to a claim, and the role of the claims team.
Identify the regulation that relates to claims handling

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at