Previous events

This month

Careers Week - Network for Success

  • Fri 17 Sep 12:00 pm – 1:00 pm
  • Online
    • Susan Heaton-Wright, Superstar Communicator

Networking is an essential skill if you wish to raise your profile professionally and/or move your business forward, yet it is something many people dread. Being able to create and maintain a strong network is crucial. This interactive virtual masterclass provides the audience essential skills in face to face and online networking.

View event details

Coaching & Mentoring

  • Thu 16 Sep 12:00 pm – 1:00 pm
  • Online
    • Katharine Jones, KJDevelopment

The challenges of the last months have meant that adapting and learning new skills is more important than ever. This session is designed for anyone who is involved with sharing their knowledge and expertise with others.

View event details

Careers Week - Time Management

  • Thu 16 Sep 12:00 pm – 1:00 pm
  • Online
    • Susan Heaton-Wright, Superstar Communicator

Being able to manage your time and work more effectively and efficiently is a skill we all need to acquire. In this interactive workshop, we will share practical ways to manage your time and work more efficiently.

View event details

FCA Business Interruption Insurance Test Case - FOS decisions

  • Wed 15 Sep 2:00 pm – 3:00 pm
  • Online
    • Branko Bjelobaba FCII

Following the Supreme Court appeal judgment I delivered 44 talks to CII local institutes attended by 2,355 members and now have a further talk on the subject. The one-hour webinar is again comprehensive and interactive and will focus on a number of various decisions made on complaints referred to the FOS following claims that have been turned down by insurers with the FOS considering the judgment of the Supreme Court in its decisions.

View event details

Vulnerable Customers

  • Wed 15 Sep 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler , Alan Chandler

The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact many insurers' pricing models have taken significant advantage of these customers; often the more vulnerable the customer the more the insurer has loaded rates at renewal.

View event details

Careers Week - Raise your Visibility for Career Success

  • Wed 15 Sep 12:00 pm – 1:00 pm
  • Online
    • Susan Heaton-Wright, Superstar Communicator

How is it that some people rapidly climb the career ladder whilst others – who might be equally as good, remain at a lower level? Having studied very successful people; watching their behaviour, actions and attitudes, I have identified key engagements these successful people do in order to be visible to decision makers. Come find out how...!

View event details

Careers Week - Presentation Skills

  • Tue 14 Sep 12:00 pm – 1:00 pm
  • Online
    • Susan Heaton-Wright , Superstar Communicator

Presenting, whether for pitching for investment or ideas; presenting to clients, stakeholders or senior management is an essential skill for any ambitious individual. It is an opportunity to develop credibility and raise your profile. In this virtual workshop I share the secrets of presenting “Superstar Communicator” style.

View event details

Careers Week - Interview Skills

  • Mon 13 Sep 12:00 pm – 1:00 pm
  • Online
    • Susan Heaton-Wright , Superstar Communicator

There are a number of communication techniques to help you nail an interview: performing with credibility and impact. This virtual workshop shares techniques for being interviewed. But it is an invaluable workshop for interviewers too.

View event details

Vulnerable customers - signposting to specialists

  • Tue 07 Sep 12:30 pm – 1:30 pm
  • Online
    • Nicola Maguire FCMI, BIBA - British Insurance Brokers' Association
    • Johnny Timpson

In this webinar, Johnny Timpson and Nicola Maguire highlight the regulatory and Government policy drivers that require us to act in the consumers best interest and consider signposting where appropriate. They also explore the BIBA Find Insurance Service and how to use it for client benefit. In addition, they discuss the new National Disability strategy.

View event details

IF1 Compulsory CII Certificate Subject Revision Day

  • Fri 03 Sep 9:30 am – 4:00 pm
  • Online
    • Alan Chandler , Alan Chandler

Alan will guide you through all the IF1 content during the day and will use his experience and enthusiastic presenting style to create relevant plain English examples to equip all the delegates to pass IF1.

View event details

CII Examination Techniques

  • Wed 01 Sep 1:00 pm – 4:00 pm
  • Online
    • Alan Chandler

This three hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.

View event details

All previous events

Financial Awareness – A plain English overview for all insurance staff on how to understand clients’ accounts

  • Wed 25 Aug 1:00 pm – 4:00 pm
  • Online
    • Alan Chandler

Financial awareness – a plain English overview for all insurance staff on how to understand clients’ accounts. Covid-19 has forced the UK into a recession and understanding clients’ accounts has never been more important for brokers and underwriters alike.

View event details

960 advanced underwriting training

  • Mon 09 Aug 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler , Alan Chandler

Alan will Explain how to best construct an exam answer in order to delight the examiner, he will also go through the key syllabus areas as well as detailing what is happening in the insurance claims market today, so that you can make your coursework answers relevant. There will be an opportunity to discuss with Alan any areas of the syllabus where you would like to obtain greater clarity.

View event details

Motor Fleet Insurance

  • Wed 04 Aug 2:00 pm – 3:00 pm
  • Online
    • Alan Chandler

There are less and less insurance staff specialising in motor fleet insurance meaning that the knowledge of this important cover is reducing; this webinar will cover the essentials.

View event details

Motor Trade: an Overview

  • Wed 28 Jul 1:00 pm – 2:00 pm
  • Online
    • Alan Chandler , Alan Chandler Training

This webinar will explore the background as to why the motor trade market is hardening so badly and why rates will continue to rise. The presentation will also look into how a broker can help clients by getting motor traders to focus more on risk management.

View event details

How to pass the advanced diploma (ACII) coursework in General Insurance

  • Thu 22 Jul 3:00 pm – 6:00 pm
  • Online
    • Alan Chandler , Alan Chandler

This webinar will explain how to best construct an exam answer for the ACII coursework in order to delight the examiner. It will also cover key syllabus areas, as well as detailing current trends in the insurance claims, broking and underwriting market today, so that you can make your coursework answers relevant. Referencing will also be covered, along with learning how to differentiate between the key words of 'explain', 'analyse', and 'recommend' so you can make best use of the word count.

View event details

Uber and the Ride Ahead for the Insurance Industry

  • Thu 22 Jul 12:30 pm – 1:30 pm
  • Online
    • Jeff Heasman , Insurance Upskill

On 19 February 2021, the Supreme Court delivered its judgment in the Uber test case. The decision will have major ramifications for the so-called “gig economy”, and in turn, future underwriting considerations.

View event details

M92 Insurance Business and Finance revision day

  • Fri 16 Jul 9:30 am – 4:00 pm
  • Online
    • Alan Chandler , Alan Chandler Training

This intensive revision session is designed to help you develop your exam technique and knowledge for the M92 Insurance Business and Finance module. The syllabus will be explained in plain English with practical examples.

View event details

Get to Know Your NxtGen Committee

  • Thu 15 Jul – Thu 01 Jul
  • Online

This will be a 30-minute informal chat to meet your NxtGen Committee; come and join us for a drink!

View event details

Black belt negotiation

  • Wed 14 Jul 12:30 pm – 1:30 pm
  • Online
    • Tom Flatau, Team Working International

The Black Belt Negotiator has become the gold-standard, adopted by multi-nationals, including HSBC, The Kier Group, American Express, Parsons and Siemens. It has helped reduce costs, improve project delivery, win new business, increase profit...while at the same time building better relationships with key trading partners!

View event details