Previous events
This month
Careers Week - Network for Success
Networking is an essential skill if you wish to raise your profile professionally and/or move your business forward, yet it is something many people dread. Being able to create and maintain a strong network is crucial. This interactive virtual masterclass provides the audience essential skills in face to face and online networking.
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Coaching & Mentoring
The challenges of the last months have meant that adapting and learning new skills is more important than ever. This session is designed for anyone who is involved with sharing their knowledge and expertise with others.
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Careers Week - Time Management
Being able to manage your time and work more effectively and efficiently is a skill we all need to acquire. In this interactive workshop, we will share practical ways to manage your time and work more efficiently.
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FCA Business Interruption Insurance Test Case - FOS decisions
Following the Supreme Court appeal judgment I delivered 44 talks to CII local institutes attended by 2,355 members and now have a further talk on the subject. The one-hour webinar is again comprehensive and interactive and will focus on a number of various decisions made on complaints referred to the FOS following claims that have been turned down by insurers with the FOS considering the judgment of the Supreme Court in its decisions.
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Vulnerable Customers
The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact many insurers' pricing models have taken significant advantage of these customers; often the more vulnerable the customer the more the insurer has loaded rates at renewal.
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Careers Week - Raise your Visibility for Career Success
How is it that some people rapidly climb the career ladder whilst others – who might be equally as good, remain at a lower level? Having studied very successful people; watching their behaviour, actions and attitudes, I have identified key engagements these successful people do in order to be visible to decision makers. Come find out how...!
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Careers Week - Presentation Skills
Presenting, whether for pitching for investment or ideas; presenting to clients, stakeholders or senior management is an essential skill for any ambitious individual. It is an opportunity to develop credibility and raise your profile. In this virtual workshop I share the secrets of presenting “Superstar Communicator” style.
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Careers Week - Interview Skills
There are a number of communication techniques to help you nail an interview: performing with credibility and impact. This virtual workshop shares techniques for being interviewed. But it is an invaluable workshop for interviewers too.
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Vulnerable customers - signposting to specialists
In this webinar, Johnny Timpson and Nicola Maguire highlight the regulatory and Government policy drivers that require us to act in the consumers best interest and consider signposting where appropriate. They also explore the BIBA Find Insurance Service and how to use it for client benefit. In addition, they discuss the new National Disability strategy.
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IF1 Compulsory CII Certificate Subject Revision Day
Alan will guide you through all the IF1 content during the day and will use his experience and enthusiastic presenting style to create relevant plain English examples to equip all the delegates to pass IF1.
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CII Examination Techniques
This three hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.
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Financial Awareness – A plain English overview for all insurance staff on how to understand clients’ accounts
Financial awareness – a plain English overview for all insurance staff on how to understand clients’ accounts. Covid-19 has forced the UK into a recession and understanding clients’ accounts has never been more important for brokers and underwriters alike.
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960 advanced underwriting training
Alan will Explain how to best construct an exam answer in order to delight the examiner, he will also go through the key syllabus areas as well as detailing what is happening in the insurance claims market today, so that you can make your coursework answers relevant. There will be an opportunity to discuss with Alan any areas of the syllabus where you would like to obtain greater clarity.
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Motor Fleet Insurance
There are less and less insurance staff specialising in motor fleet insurance meaning that the knowledge of this important cover is reducing; this webinar will cover the essentials.
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Motor Trade: an Overview
This webinar will explore the background as to why the motor trade market is hardening so badly and why rates will continue to rise. The presentation will also look into how a broker can help clients by getting motor traders to focus more on risk management.
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How to pass the advanced diploma (ACII) coursework in General Insurance
This webinar will explain how to best construct an exam answer for the ACII coursework in order to delight the examiner. It will also cover key syllabus areas, as well as detailing current trends in the insurance claims, broking and underwriting market today, so that you can make your coursework answers relevant. Referencing will also be covered, along with learning how to differentiate between the key words of 'explain', 'analyse', and 'recommend' so you can make best use of the word count.
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Uber and the Ride Ahead for the Insurance Industry
On 19 February 2021, the Supreme Court delivered its judgment in the Uber test case. The decision will have major ramifications for the so-called “gig economy”, and in turn, future underwriting considerations.
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M92 Insurance Business and Finance revision day
This intensive revision session is designed to help you develop your exam technique and knowledge for the M92 Insurance Business and Finance module. The syllabus will be explained in plain English with practical examples.
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Get to Know Your NxtGen Committee
This will be a 30-minute informal chat to meet your NxtGen Committee; come and join us for a drink!
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Black belt negotiation
The Black Belt Negotiator has become the gold-standard, adopted by multi-nationals, including HSBC, The Kier Group, American Express, Parsons and Siemens. It has helped reduce costs, improve project delivery, win new business, increase profit...while at the same time building better relationships with key trading partners!
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