Previous events
All previous events
An overview of Commercial package insurance
This webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover.
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Restoring Trust in Insurance by Improving Customer Service
At a time when the public image of insurance has never been in a more intensive spotlight, this webinar looks at the joint issues of customer service and trust – inextricably linked and vital to the future prosperity of the insurance sector. Poor service is guaranteed to alienate customers at the best of times and recent events in the insurance world have led many to question the fundamental trust between insurers and their customers.
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How contract conditions can change the liability of an insured and why brokers must advise clients on this (1)
Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer.
View event detailsCommercial Property Insurance – What is actually covered in an All Risks wording?
This presentation explores what is covered in an 'All risks' Commercial Property wording which is not as wide as the title suggests! Brokers use the term ‘All Risks’ every single day but rarely stop to think about the full coverage they are offering. This webinar will enable staff to get under the bonnet of an All Risks wording and have more confidence in advising on this cover going forward.
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Credit Hire - The What? When? How? and Who?
It has only been around for 30 years or so, but in that time credit hire has become one of the most sensitive and polarising subjects in the general insurance market. Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public.
View event detailsHow contract conditions can change the liability of an insured and why brokers must advise clients on this
Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer.
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Ogden the three different rates in the UK and how they are changing liability claims
Brokers/Insurance company staff if you do not understand the long-term implications of a negative Ogden in the marketplace then you will be failing your clients – this presentation will help you understand why Parliament’s decision to create and stick with a negative Ogden rate has an impact on ALL major liability injury claims. Even the traditional EL limit of £10m is now looking too small let alone PL limits of £2m.
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2022 IIB Annual Dinner FULLY BOOKED
You are cordially invited to the 2022 Insurance Institute of Bristol Annual Dinner, taking place at the Bristol Harbour Hotel on 29th April 2022.
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Cert CII Fast Track Remote Learning Programme
The Insurance Institutes of the South West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Certificate in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Cert CII in 14 weeks through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
View event detailsDiploma in Insurance Online Training Programme
The Insurance Institutes of the South West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 15 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
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Through the Grapevine: what wine can teach us about being a better communicator!
The characteristics of a good wine can teach us a lot about the characteristics of a good communicator. Through tasting five different Spanish and Portuguese wines, each with a unique character, this session will relate these characteristics to the five essential characteristics of a good communicator, from preparation through to the execution of a message.
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2022 AGM
Your council invites you to attend the 2022 Annual General Meeting of The Insurance Institute of Bristol. Hear first-hand reports from council members on previous and future activities, provide your feedback, and vote on the appointment of new council members. We are thrilled to be offering a hybrid AGM this year. Please take the opportunity to visit us in person, enjoy a light lunch and be a part of the 2022 AGM. If you are considering joining the IIB council, it is a good time to introduce yourself and see what it's all about.
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An overview of Commercial property insurance including clauses and conditions
This presentation, delivered by Alan Chandler, one of the most popular presenters in the UK, will go through all the main conditions and clauses that can be found in a Commercial Property wording, what is their purpose and when should they be included. The presentation will also explore what happens if a broker fails to bring certain conditions to the attention of the policyholder and why underwriters need to think carefully about the clauses conditions they use.
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FCA Consumer Duty for GI - what's that all about + GI update
The FCA want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers and they wish to drive a healthy and successful financial services system in which firms can thrive and consumers can make informed choices about financial products and services. They set out high-level proposals in their first consultation and have now revised those in light of feedback and are setting out their proposals in more detail with final rules due to be published by 31 July 2022.
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An Overview of D&O Cover
The webinar will briefly explain the history of D&O and how the D&O marketplace is changing dramatically due to the economy. The sad fact is that many businesses will struggle badly over the next few years and lots of redundancies will have to be made. This will result in a sharp spike in both Directors and Officers and Employment Liability Practices claims. The market will harden and that is why it is essential brokers have conversations with their clients now.
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Why Commercial property premiums will be increasing by 15+%
A combination of higher materials and labour costs will mean insurers are likely to need 9.6% increases just to cover rebuild cost inflation in the UK. However, given most need additional rate strength of around 6% to balance their loss-making property books, this will mean policyholders looking at rate increases of around 15% in 2022 on top of the 2021 increases!
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Exploring Diversity & Inclusion: Microaggressions – death by a thousand papercuts
This session will explore the common types of microaggressions and the impacts and outcomes of these. We will also look at how to initiate change.
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An Overview of Commercial Liability insurance
This webinar looks at providing an overview of the essential insurance covers of employers liability, public liability and products liability, what these policies cover and how a client could become legally liable.
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Skills Week - How to demonstrate and develop credibility
There are situations in business where we need to demonstrate your credibility or personal impact. This gives clients, prospects, stakeholders, colleagues and senior staff more confidence in your abilities. In this virtual workshop I share key characteristics of credibility and how to use it in an authentic way in business conversations. I also build your awareness of how your presence and confidence plays a role in credibility, even when you are not speaking.
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Skills Week - How to have difficult conversations at work
All leaders and managers have difficult conversations at some point in time. Having difficult conversations may never be easy, but there are ways to make those conversations both productive and as painless as possible. In this interactive masterclass I share ways you professionally lead a difficult conversation.
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