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This month
NextGen Month: Creating Confidence (In-person event)
In this interactive and high energy in Person session with Michael from Kataholos, you will gain skills and a strong understanding of what confidence is, how to grow and improve it, and how to believe in who you are and what you have to offer the world.
View event detailsNextGen Month: Building Your Personal Brand and Networking on LinkedIn webinar
Our training session takes into account the fact that LinkedIn is one of the most powerful and extensive tools for networking and creating opportunities at a professional’s fingertips, and yet it is often one of the most under-utilized! This session will equip those who wish to achieve more from LinkedIn with all the necessary tools to create a truly “magnetic” profile that draws the right attention, and which projects the best impression when networking. Our course is packed with actionable insights which can be applied by attendees straight away: • LinkedIn Overview- a review of why LinkedIn is such a great place to promote yourself to employers • How to Create a Winning Profile including: o Key elements to address (the five areas that must be optimised.) o Benefits of Keywords o Creating a Headline for your Profile that attracts interest (the Value Driven Pitch) • Engage in the most effective way to generate opportunities (how to break the ice) • Quick Fixes • Why your Profile may not be working • Profile Feedback – 2 Attendees who have granted permission for their Profiles to be reviewed will receive actionable feedback from the trainer.
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BUSINESS INTERRUPTION INSURANCE - ALL YOU NEED TO KNOW
Presented by Alan Chandler, one of the UK's most popular insurance presenters. Alan will take this opportunity to run through how business interruption insurance should be correctly set up. Alan will lift the myths away from Bi and show how, in his easy to understand style, you can get this cover on a correct footing going forward. This presentation will be applicable for brokers, underwriters, claims staff and loss adjusters.
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Wellbeing Webinar: Happiness at Work
Everybody wants to be happy- including when they are at work. We spend a lot of time at work after all. Plus, when we are happy at work, we are likely to be more productive/successful and also be happier in our lives outside of work. We believe that Happiness at Work should be a top priority for all organisations, big and small, national and international. That’s why we have developed a brand new session especially for the International Happiness at Work Week (23 – 27 September, 2024), the International Week of Happiness at Work.
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FCA Focus on Culture and Behaviour in General Insurance
The FCA believe that customers are buying unsuitable or poor value products; that insufficient or unclear information is being provided at point of sale and inappropriate sales tactics are the biggest contributors of customer harm and improvements in firms’ cultures, governance and oversight arrangements will ultimately drive the change that they require. This event will focus on the culture part of the equation. This talk is very much interactive and those attending will be encouraged to share their thoughts and experiences on the route to cultural maturity, motivators and what a good and healthy culture looks like.
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Cyber Insurance Update: Data Breach Cover in Practice
Cyber policies are unusual and contain a mix of covers, this session will take a look at what is typically covered and how policy response looks from the perspective of a leading breach response counsel team. It will also discuss common issues in practice for Insureds (and Insurers) and look at potential points for the future.
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HOW CONTRACT CONDITIONS CAN CHANGE THE LIABILITY OF AN INSURED AND WHY BROKERS MUST ADVISE CLIENTS ON THIS.
Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer. The webinar will include exploring the consequences of the Insurance Act 2015 for failing to make a fair presentation of risk with regards to contract conditions, and how failure to guide policyholders around this matter could lead to a claim being turned down and all cover cancelled.
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MOTOR INSURANCE ALL YOU NEED TO KNOW IN A NUTSHELL
We all purchase motor insurance for ourselves, and most brokers place it for their clients in some shape way or form, but how much do we really know about motor insurance. It has become so automated that many broker and insurer staff have forgotten the details of the cover, and some have never even been taught about the coverage, well this is opportunity to refresh and learn about this essential cover. A generation back most people's first taste of insurance was writing out cover notes and working through manual rating guides forcing staff to understand component parts of motor cover. This has now been replaced by big data and automation meaning less and less people have retained knowledge of this key cover. This webinar is presented by Alan Chandler one of the most popular insurance presenters in the UK. Alan will go through the key component parts of a motor policy, and it will include looking at what is actually covered under the main cover options. Alan will also explore how rating is evolving with big data which will transform the way motor insurance is rated.
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Global Threats Facing the Insurance Industry
What are the global threats facing the insurance industry right now and how are these impacting UK insurers and brokers? Today war, weather extremes and the cost of living crisis dominate public debate but the sector faces critical risks – cyber/AI/tech, regulation, climate change and human talent. Can the insurance sector effectively tackle any of them?
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Cocktail Masterclass
Join the IIB Social Committee for a fun cocktail masterclass. The evening will include a welcome cocktail, samples of component parts, then a change to try your hand. You'll learn 2-3 different cocktail styles, followed by a breakout networking session.
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PROFESSIONAL INDEMNITY INSURANCE – HOW CLAIMS CAN ARISE
This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing. The webinar, presented by Alan Chandler, one of the most popular presenters in the UK, explores the problems posed by a claims made wording and the difficulty clients have going into retirement without adequate run off cover. The presentation also looks at ensuring the correct limits of indemnity are set.
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A PLAIN ENGLISH OVERVIEW OF CONTRACTORS INSURANCE
From small builder to plumbers through to large building firms there are an increasing number of contractors needing insurance, often due to the fact that building firms now take on contractors rather than employees. These contractors need professional guidance on their insurance needs, and this presentation will outline the main factors to be taken into account. As an example, would a small building firm really understand the difference between labour-only and bona-fide sub-contractors, if they do not have a broker they are in big trouble, as the Insurance Act 2015 says they must make a fair presentation of risk, without help how do they do this?
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INFINITY RELIANCE JUDGMENT
One of the most important judgments in recent times relating to Bi insurance was made in the Infinity Reliance case, and brokers who fail to change their proceedings risk large Pi claims against them going forward. This case has shown brokers are very exposed to the following three areas: 1. If indemnity wordings are used rather than declaration linked. 2. Any broker guidance note must reflect the actual policy wording. 3. AICOW must be discussed when there are unusual exposures. Average was applied by Aviva to the Bi claim following a large loss, and the broker was held liable for most of the shortfall, which was nearly £3m, due to their failure on the above three points. This webinar, presented by Alan Chandler, one of the most popular presenters in the UK, looks to understand how brokers are exposed following this judgment and how to take practical steps to ensure the right procedures to mitigate these exposures. This webinar is a must for all broking staff and has significant relevance for underwriters and claims staff also.
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Consumer Duty Update and New Rules on Multi-Occupancy Insurances
The session will cover Consumer Duty updates as well as the new rules that are effective from 1 January 2024 on multi-occupancy buildings insurances following intervention by the government – these new rules impact over 5 million leaseholders who are defined as stakeholders and firms have to act in their best interests. Insurers and brokers will also need to provide information about policies to leaseholders, including details of all remuneration and placement. We will also cover the Leasehold and Freehold Reform Act which has banned commission sharing.
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VULNERABLE CUSTOMERS
The FCA have found following a thematic review that vulnerable customers are often not treated fairly. In fact, many Insurers pricing models have taken significant advantage of these customers, often the more vulnerable the customer the more the insurer has loaded rates at renewal. Some of the UK's largest institutions have been guilty of proactively targeting these individuals and the regulator has had enough of Insurers and brokers balancing their books on the most vulnerable in our society.
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Summer Networking Event
Following last year's success, the IIB invites you to our third annual Summer Networking Event, (hopefully) enjoying a drink in the sun! We have reserved both indoor and outdoor spaces at Armada House with exclusive use of their brand new roof terrace. Welcome drinks are provided and entry is free, but there is limited space so please RSVP ASAP.
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PFS Summer XCHANGE 2024 - Real World Opportunities Bristol
Welcome to Real World Opportunities – the second series of events within the 2024 XCHANGE programme. Join us for a host of insights into The Budget, AI, Technology and Sustainability – all with the purpose of sharing multiple real world planning opportunities with you. Come along to hear from a host of speakers and subject matter specialists including: Sarah Adekola, Carla Brown, Derek Mills and Tony Wickenden
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UNDERSTANDING THE IMPACT OF BOTH INFLATION AND THE OGDEN RATE ON LIABILITY SETTLEMENTS AND WHY LIMITS OF INDEMNITY NEED TO BE REVIEWED
Brokers, if you do not understand the long-term implications of a negative Ogden in the marketplace then you will be failing your clients – this presentation will help you understand why parliament’s decision to create and stick with a negative Ogden rate has an impact on ALL major liability injury claims.
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THE SIX MAIN LEGAL PRINCIPLES OF INSURANCE
All staff working in the insurance industry should have a practical working knowledge of these principles and this one-hour webinar delivered by Alan Chandler, one of the most popular insurance presenters in the UK, will provide the practical knowledge of these very important pillars that underpin our industry.
View event detailsAN OVERVIEW OF MOTOR TRADE INSURANCE
The presentation, provided by Alan Chandler one of the most popular insurance presenters in the UK, will provide an overview of the main covers for a Motor Trader and show where brokers make mistakes when setting up covers. Alan will explore the background as to why the motor trade market is hardening so badly and why rates will continue to rise. The presentation will also look into how a broker can help clients by getting motor traders to focus more on risk management.
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