Alan Chandler, Chartered Insurer, will look at how firms have been treating customers unfairly including some disturbing case studies. The presentation will include how the FCA defines vulnerable customers, the measures all firms are expected to put in place and how the requirements on all firms have changed to make sure the most vulnerable are protected going forward.
Tue 07 Dec 12:30 pm – 1:30 pm
Do you or someone you know need help from The Insurance Charities?
The Charity works throughout the UK and Ireland to support current and former insurance employees and their dependants. Last year it awarded over £912k to help pay for things such as household appliances, school uniform, funeral costs, rehabilitation, and property adaptations. The Charity transforms insurance peoples’ lives for the better, by providing them with a lifeline for as long as it’s needed.
Wed 1 Dec. 2021