Barista Training Event
An informal, relaxed and practical course with plenty of opportunity to ask questions and practice your new skills. You do not need any specific prior knowledge. The class is taught by senior baristas and roasters and this class is aimed at both the home enthusiast who wants to increase their knowledge and skills. Cost £20pp to include buffet.
Thu 26 May 5:30 pm – 8:30 pm
Sean Evans BEng (Hons), MSc, IEng, MWeldI, Allianz Engineering, Construction and Power
Online Event - Public Liability - Where we are heading
Recent case law in the area of public liability has revealed some trends in the way that the courts are dealing with liability issues. An analysis of these trends is going to be very useful when we begin to look at new classes of claims likely to arise, especially following the Covid-19 pandemic.
Tue 07 Jun 10:00 am – 11:00 am
Jeff Heasman, Insurance Upskill
Commercial Property Insurance - Clauses and conditions
This presentation, delivered by Alan Chandler, one of the most popular presenters in the UK, will go through all the main conditions and clauses that can be found in a Commercial Property wording, what is their purpose and when should they be included. The presentation will also explore what happens if a broker fails to bring certain conditions to the attention of the policyholder and why underwriters need to think carefully about the clauses conditions they use.
Mon 13 Jun 12:00 pm – 1:00 pm
Online Event - Directors and Officers Insurance Overview
The webinar will briefly explain the history of D&O and how the D&O marketplace is changing dramatically due to the economy. The sad fact is that many businesses will struggle badly over the next few years and lots of redundancies will have to be made. This will result in a sharp spike in both Directors and Officers and Employment Liability Practices claims. The market will harden and that is why it is essential brokers have conversations with their clients now.
Wed 22 Jun 12:30 pm – 1:30 pm
Online Event - Application Fraud: The Forgotten Frontline Battle
The latest ABI statistics relating to insurance fraud show a rise in application fraud and the number of detected incidents far outweigh fraudulent claims. Yet, when we talk as an industry about fraud, the focus is all too often on claims and curiously application fraud is somewhat overshadowed.
Tue 05 Jul 10:00 am – 11:00 am
Jeff Heasman, Insurance Upskill
THE HIGHWAY CODE CHANGES 2022 AND THEIR IMPLICATIONS FOR MOTOR INSURANCE
On 29 January 2022 some significant alterations were made to the Highway Code, known and trusted for many decades as the ‘Road Users’ Bible’. This new edition changes many common perceptions as to the rules and etiquette of the road, for instance, priorities at junctions, awareness, spacing and the creation of a ‘hierarchy’ of road users. Not only are these amendments of fundamental importance to any road user, they will undoubtedly have a bearing on many RTA liability decisions affecting everyone from pedestrians to HGV drivers.
Tue 19 Jul 10:00 am – 11:00 am
Resilience for Good Mental Wellbeing
Resilience is fundamental to good mental health and success in business/work and life. This webinar explores how we can all develop resilience in ourselves and in our teams. This will include practical advice and tools to help you build your and your team's resilience. The session is a mix of slides and interactive discussions designed to ensure effective learning in a short timeframe.
Wed 18 May 1:00 pm – 2:00 pm
Claire Russell, Mental Health In Business
Online Workshop - CII Examination Techniques
This three hour workshop (which will include a break) will aid all those who are taking CII or PFS examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.
Tue 10 May 9:30 am – 12:30 pm
Online Event - Social Media Skills
Social Media and digital marketing are part of any business’s marketing strategy. Posts using images and information are powerful, but to really engage and build trust, using spoken communication: videos, podcasts and ‘Lives’ is the most powerful way to build business relationships. In this virtual workshop I will share how to be a Superstar Communicator on Social Media
Thu 05 May 10:00 am – 11:00 am
Susan Heaton-Wright, Virtual Impact, Communications & Speaking Consultant, Speaker, Coach, Trainer, Mentor
Cert CII Fast Track Remote Learning Programme
The Insurance Institutes of the South West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Certificate in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Cert CII in 14 weeks through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
Fri 29 Apr – Wed 10 Aug
Online event - Closing the deal - Objection Handling
In the same way that many salespeople experience ‘call reluctance’, many others fail to ask for the business, or to have appropriate strategies to deal with objections when they do. This session explores how the work you do earlier in the process can make it easier for yourself by minimising objections and creating an ‘easier close’. We then explore how to handle objections when they do arise, and how to help secure the final close.
Thu 28 Apr 10:00 am – 11:00 am
Nick Thomas, Nick Thomas & Associates,
Annual General Meeting
We need you! (To get down to our AGM, that is...). Your council invites you to attend the 2022 Annual General Meeting of The Insurance Institute of Cardiff. Hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members. If you feel you could make a positive contribution, it is an ideal first step to becoming involved. Council roles available: - Deputy Secretary - Deputy Regional Forum Officer Committees seeking additional members: - Sports & Social - Awards
Tue 26 Apr 9:30 am – 12:00 pm