Forthcoming events

This month

Barista Training Event

  • Thu 26 May 5:30 pm – 8:30 pm
  • 200 Degrees Coffee Shop
    • Sean Evans BEng (Hons), MSc, IEng, MWeldI, Allianz Engineering, Construction and Power

An informal, relaxed and practical course with plenty of opportunity to ask questions and practice your new skills. You do not need any specific prior knowledge. The class is taught by senior baristas and roasters and this class is aimed at both the home enthusiast who wants to increase their knowledge and skills. Cost £20pp to include buffet.

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All forthcoming events

Online Event - Public Liability - Where we are heading

  • Tue 07 Jun 10:00 am – 11:00 am
    • Jeff Heasman, Insurance Upskill

Recent case law in the area of public liability has revealed some trends in the way that the courts are dealing with liability issues. An analysis of these trends is going to be very useful when we begin to look at new classes of claims likely to arise, especially following the Covid-19 pandemic.

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Online Event - Commercial Property Insurance - Clauses and conditions

  • Mon 13 Jun 12:00 pm – 1:00 pm
    • Alan Chandler

This presentation, delivered by Alan Chandler, one of the most popular presenters in the UK, will go through all the main conditions and clauses that can be found in a Commercial Property wording, what is their purpose and when should they be included. The presentation will also explore what happens if a broker fails to bring certain conditions to the attention of the policyholder and why underwriters need to think carefully about the clauses conditions they use.

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Online Event - Directors and Officers Insurance Overview

  • Wed 22 Jun 12:30 pm – 1:30 pm
    • Alan Chandler

The webinar will briefly explain the history of D&O and how the D&O marketplace is changing dramatically due to the economy. The sad fact is that many businesses will struggle badly over the next few years and lots of redundancies will have to be made. This will result in a sharp spike in both Directors and Officers and Employment Liability Practices claims. The market will harden and that is why it is essential brokers have conversations with their clients now.

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Online Event - Application Fraud: The Forgotten Frontline Battle

  • Tue 05 Jul 10:00 am – 11:00 am
    • Jeff Heasman, Insurance Upskill

The latest ABI statistics relating to insurance fraud show a rise in application fraud and the number of detected incidents far outweigh fraudulent claims. Yet, when we talk as an industry about fraud, the focus is all too often on claims and curiously application fraud is somewhat overshadowed.

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Online Event - THE HIGHWAY CODE CHANGES 2022 AND THEIR IMPLICATIONS FOR MOTOR INSURANCE

  • Tue 19 Jul 10:00 am – 11:00 am

On 29 January 2022 some significant alterations were made to the Highway Code, known and trusted for many decades as the ‘Road Users’ Bible’. This new edition changes many common perceptions as to the rules and etiquette of the road, for instance, priorities at junctions, awareness, spacing and the creation of a ‘hierarchy’ of road users. Not only are these amendments of fundamental importance to any road user, they will undoubtedly have a bearing on many RTA liability decisions affecting everyone from pedestrians to HGV drivers.

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Online Event - An overview of Commercial Package Insurance

  • Tue 26 Jul 12:30 pm – 1:30 pm
    • Alan Chandler

Many policyholders sign contracts without realising they are potentially exposing themselves to liabilities that are not covered by their insurances. Often these contracts are signed in order to either win business or obtain key supplies, either way they are extending their liability beyond the potential protection provided by the liability insurer.

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Online Event - Creating and claiming value in negotiations

  • Wed 03 Aug 10:00 am – 11:00 am
    • Jeff Heasman, Insurance Upskill

This masterclass in negotiation focuses on how to create and claim value in a negotiation. A critical skill in a hard market. We will look at how to ensure the negotiation does not become focused around price and premium by discussing how to create value in a negotiation through identifying interests. We will focus on how to identify distributive interests (win-lose), integrative interests (win-win) and common interests.

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Online Event - The Rise of Errors and Omission Claims Against Brokers and why Broker Pi premiums are soaring

  • Mon 15 Aug 12:30 pm – 1:30 pm
    • Alan Chandler

Broker Professional Indemnity premiums are in many cases doubling which reflect the fact that Pi underwriters believe the possibility of claims against brokers has never been higher. This presentation will explore why the number of errors and omission claims against brokers are on the increase and how these can potentially be mitigated.

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Online Event - Commercial Property Insurance – What is actually covered in an All Risks wording?

  • Thu 08 Sep 12:30 pm – 1:30 pm
    • Alan Chandler

This presentation explores what is covered in an 'All-risks’ Commercial Property wording which is not as wide as the title suggests! Alan Chandler, one of the most popular presenters in the UK explores how each peril covered could actually cause a loss and what is excluded under each peril. Brokers use the term ‘All Risks’ every single day but rarely stop to think about the full coverage they are offering. This webinar will enable staff to get under the bonnet of an All Risks wording and have more confidence in advising on this cover going forward.

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Online Event - Critical Thinking and Decision Making Skills

  • Tue 20 Sep 10:00 am – 11:00 am
    • Jeff Heasman, Insurance Upskill

Critical thinking is an essential skill that helps us to avoid inference or assumption. Both are dangerous when advising clients or making decisions. It is essential that decisions are made, and advice is given, based on evidence, observation and logic. This session will show you how to develop your critical thinking skills resulting in the ability to make better decisions and gain confidence in sticking by the decisions you have made.

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Online Event - Employers Liability, Public Liability and Products Liability Overview

  • Tue 04 Oct 12:30 pm – 1:30 pm
    • Alan Chandler

This webinar looks at providing an overview of the essential insurance covers of employers liability, public liability and products liability, what these policies cover and how a client could become legally liable. The presentation will be provided by Alan Chandler, one of the most popular presenters in the UK, and Alan will in his usual plain English style look to enable delegates to gain a full understanding of liability insurance and why current limits of indemnity may no longer be enough.

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Online event - A plain English overview of understanding a commercial insurance policy wording

  • Tue 25 Oct 12:30 pm – 1:30 pm
    • Alan Chandler

This one-hour webinar, presented by Alan Chandler one of the most popular presenters in the UK, looks to provide a plain English walk through what makes up an insurance policy wording. One of the learnings of the 2020 Bi and Covid-19 court battles is the fact that you ignore the construction of policy wordings at your peril. All brokers, underwriters and claims staff should have a good grasp of the component parts of an insurance policy wording and this presentation will provide this understanding.

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Online Event -Optimum Productivity and Performance at work

  • Fri 04 Nov 10:00 am – 11:00 am
    • Optimum Productivity and Performance at work

This session looks at how we can optimise our productivity and performance at work. We examine the modern challenges to effective productivity, and how the remote or hybrid work environment has only emphasised the need for professionals to take control of their own motivation, focus, and execution. The session will show you how only an integrated approach can support sustainable performance over time, how to ‘get into the zone’ for peak performance in the moment, and the surprising truth about what really motivates us.

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Online Event - Handling Commercial Claims

  • Thu 24 Nov 12:30 pm – 1:30 pm
    • Alan Chandler

This webinar delivered by Alan Chandler one of the leading presenters in the UK, looks at what a Commercial claims handler would look for in the event of a claim. The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.

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