Forthcoming events

This month

Online Event -PFAS – The Emerging Threat: What Insurance Professionals Need to Know

  • Wed 10 Dec 12:00 pm – 1:00 pm
    • Jamie Tooke, Zurich Resilience Solutions
    • Sue Capper, Zurich Resilience Solutions

This informative session will provide participants with a comprehensive understanding of PFAS (Per- and Polyfluoroalkyl Substances), focusing on the risks, regulatory landscape, and implications for liability and property.

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All forthcoming events

Online Event -CII Examination Techniques

  • Fri 09 Jan 9:00 am – 12:00 pm
    • Alan Chandler

This three-hour workshop (which will include a break) will aid all those who are taking CII examinations. It is a generic overview delivered by Alan Chandler, who is one of the most popular insurance presenters in the UK, and who has been both tutor and examiner for many different CII subjects.

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Online Event - Negotiation Skills

  • Fri 16 Jan 12:00 pm – 1:00 pm
    • Matt Owen-James, Zing 365

Negotiating is a valuable skills that is used in so many scenarios (in both professional and personal settings!) This course will explore the mechanics behind being a great negotiator so that you will be able to understand the other person to not only work in collaboration, but with your clients, too.

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Online Event - Prevalence of underinsurance in home contents - tips & tools

  • Wed 21 Jan 12:00 pm – 1:00 pm
    • Rachel Doerr, Doerr Dallas Valuations

Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are underinsured. Unfortunately, the same is often true for the contents in those homes. Why is this, and what can the industry do about it?

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Online Event - The Insurance Market Cycle and the Soft Market

  • Thu 29 Jan 10:00 am – 11:00 am
    • David Hole ACII, Nick Thomas Associates

This session is the first in a series of two that focus on the soft market; both can be run standalone. This session explores how the insurance market cycle operates, and how the current soft market has evolved, before turning to the implications for both insurers and brokers.

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Online Event - Thriving in a Hyperconnected World

  • Thu 05 Feb 12:00 pm – 1:00 pm
    • Jay Unwin, Mental Health in Business

This webinar explores the impact of constant digital connectivity on mental health and provides strategies for creating a healthier relationship with technology in both personal and professional life.

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Online Event - Navigating Money Laundering in 2026

  • Tue 10 Feb 12:00 pm – 1:00 pm
    • Kerris Earle, Zing 365

This live learning session is tailored for UK insurance brokers to address the evolving challenges of money laundering in 2026. With increasingly sophisticated tactics and stricter regulatory expectations, it is crucial for brokers to stay informed and proactive.

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Online Event - Beyond the Policy: Cultural Insights from an International Insurance Journey

  • Thu 19 Feb 12:00 pm – 1:00 pm
    • Jeff Heasman, Insurance Upskill

In this inspiring and insightful webinar, Jeff Heasman shares lessons from work travels across Asia, Europe, and Latin America. Discover how culture shapes the way risk is understood, relationships are built, and business is done. Through real-world stories and practical takeaways, this session will help you sharpen your cultural intelligence and rethink how you engage with not just clients, colleagues, and markets, but ordinary everyday people, across the world.

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Online Event - Soft Market Skills

  • Thu 26 Feb 9:00 am – 10:00 am
    • Nick Thomas, Nick Thomas Associates

This session is the second in a series of two that focus on the soft market; both can be run standalone. This session builds on the learning from the first session to provide some key skills for mitigating and leveraging the soft market challenges. Trainer – Nick Thomas

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Online Event - Planning for the Financial Year Ahead – Building a Pipeline

  • Wed 11 Mar 12:00 pm – 1:00 pm
    • Matt Owen-James, Zing 365

A new financial year is upon us. That can only mean one thing – how are you going to grow your business?! This webinar is aimed at sales, business development and managerial professionals in the insurance industry who are wanting to think of new strategies to grow their book of business.

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Online Event - Understanding the basics of the UK general Insurance Industry

  • Fri 20 Mar 1:00 pm – 2:00 pm
    • Alan Chandler

This webinar looks to provide an overview of the history of regulation within the UK insurance industry, who are the main regulators, how do they regulate and why regulation is so essential. The presentation will examine the principle-based approach to regulation put in place by the UK regulators and how this differs from rules based regulation in many other countries. it will also look at the main aspects of regulation including fair treatment for customer, ICOBS, training and competence requirements and solvency margins.

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Online Event - From Surviving to Thriving: Post-Burnout Recovery

  • Wed 25 Mar 12:00 pm – 1:00 pm
    • Steve Heath, Mental Health in Business

This session addresses the realities of burnout and offers a roadmap for recovery and prevention. Attendees will learn to identify early warning signs, implement restorative habits, and build lasting resilience for themselves and their teams.

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The Insurance Institute of Cardiff Annual Dinner 2026

  • Fri 27 Mar 6:00 pm – 11:59 pm
  • Cardiff Holland House Hotel & Spa by Sunday

Alisha Edwards, President of the Insurance Institute of Cardiff, and the Institute Council are delighted to announce details of our 2026 Annual Dinner. Our showcase event will once again take place at Cardiff Holland House Hotel & Spa by Sunday on Friday 27th March 2026, and we’re sure it will again prove to be the highlight of this year’s Institute calendar with our 2024 and 2025 dinners being a sell out!

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Online Event - Crossing the Line: When WhatsApp Messages Create Binding Contracts

  • Thu 09 Apr 12:00 pm – 1:00 pm
    • Jeff Heasman, Insurance Upskill

This webinar will unpack the key legal principles of contract formation in the digital age, explore the implications of Jaevee Homes v Fincham, and equip you with strategies to safeguard your communications. You’ll walk away with a clear framework for managing digital correspondence without stumbling into unintended obligations.

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Online Event - Influencing & Stakeholder Management

  • Thu 23 Apr 12:00 pm – 1:00 pm
    • Matt Owen-James, Zing 365

This workshop will help delegates to understand how to manage expectations, use influencing techniques and adapt styles to suit stakeholder preferences, learn to negotiate win-win strategies with stakeholders to help execute plans successfully and use key frameworks and techniques when working with stakeholders.

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Online Event - Emerging Risks – AI, Autonomous Vehicles, ESG issues

  • Wed 29 Apr 12:00 pm – 1:00 pm
    • Chris Abram, Nick Thomas Associates

This session on Emerging Risks looks at some of the issues that are changing the insurance industry – in terms of ways of working, and new insurance solutions being developed.

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Online Event - Financial Stress and Mental Health

  • Tue 12 May 12:00 pm – 1:00 pm
    • Jay Unwin, Mental Health in Business

Financial strain is recognised as being one of the key stress factors for adults, and it can be a major risk factor for poor mental health. It is not uncommon for people to neglect their mental health, specifically when they are experiencing financial stress. This can lead to significant problems in the long term and even worsen the existing financial stress. In this session, we will explore the relationship between financial stress and health, and attendees will leave with practical tools to help them combat financial stress and stay well.

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Online Event - Compassion Fatigue: the silent but very serious risk to people working in insurance and financial services

  • Tue 19 May 12:00 pm – 1:00 pm
    • Jeff Heasman, Insurance Upskill

In this session, we will examine how compassion fatigue can manifest itself and then learn a strategy to ensure that we and our colleagues do not become a victim to this silent, but very serious, risk to our health.

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Online Event - Responsible use of AI

  • Tue 09 Jun 12:00 pm – 1:00 pm
    • Kerris Earle, Zing 365

This webinar is designed to provide insights into the use of AI technology within general insurance firms, with a strong emphasis on compliance. It will cover AI fundamentals, its current and potential applications in the insurance sector, and the importance of adhering to regulations like GDPR and the Data Protection Act.

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Online Event - Commercial Package Insurance

  • Fri 19 Jun 1:00 pm – 2:00 pm
    • Alan Chandler

This webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover.

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